French Speaking Customer Experts for Singapore Airlines

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group serves as a leading link between ambitious professionals and top-tier global organizations. We pride ourselves on our reputation for providing seamless, high-touch recruitment services, helping talent navigate international career moves with confidence and ease. Our mission is to ensure every candidate we partner with finds not just a job, but a career trajectory that matches their professional aspirations.

Position Highlights

We are thrilled to offer a unique opportunity for Germany-based German speakers to relocate and work for Singapore Airlines in Athens. If you have a passion for aviation and a talent for high-level communication, this role invites you to become part of a global team known for its impeccable service standards. This position is perfect for those looking to merge their professional expertise with an incredible Mediterranean lifestyle while representing one of the most distinguished names in the aviation industry.

Daily Duties and Expectations

• Coordinate effectively with flight and ground staff to resolve any travel or operational concerns.
• Assist passengers with itinerary updates, booking adjustments, and reservation queries in fluent French.
• Maintain comprehensive notes regarding all customer contacts within the airline's proprietary technical systems.
• Educate travelers on loyalty program features, baggage requirements, and essential flight safety protocols.
• Address high-priority passenger needs with efficiency, empathy, and professional poise.
• Uphold the prestigious "Gold Standard" of customer service that the airline is famous for across the globe.
• Offer premium-level support to travelers, serving as a key brand ambassador for Singapore Airlines.

Candidate Qualifications

• Proven ability to communicate at a native or fluent level in French.
• Possession of a valid EU passport, which is essential for working in Greece.
• Strong technological aptitude and the capability to master complex airline software environments.
• A polished and professional manner with superior verbal and written communication abilities.
• Background in travel, aviation, or premium client services is viewed as a significant advantage.
• A genuine willingness to relocate to Athens to commit to this long-term career opportunity in Greece.

The Rewards Package

• Full Private Health Insurance.
• Performance bonuses awarded monthly based on your professional contributions to the airline's goals.
• Professional, paid training program covering all aspects of the aviation industry to set you up for success.
• Comprehensive relocation support, including flight arrangements, transfers, and initial hotel accommodation.
• Access to our dedicated relocation concierge service to help you manage your documentation and local settling-in process.
• An invitation to join a diverse, multinational workplace in one of the premier French-speaking roles available in Greece.
• Numerous additional perks and employee benefits.

Living and Working in Greece

Choosing to accept a position in Greece is an invitation to upgrade your lifestyle. You will enjoy a climate defined by endless sun, historical treasures, and a culture that values social connection and balanced living. It is a rare opportunity to pair an ambitious career move with the breathtaking scenery and rich heritage that only Greece can provide, all while working in a supportive, multicultural environment.

As a major cultural hub, Athens offers an energetic city life filled with fantastic dining, history, and easy access to the world-famous Greek islands. With Mercier Consultancy Group managing the transition, your move to Greece will be straightforward and fully supported. We are committed to helping you integrate into the local community so that you can thrive professionally while you enjoy the unique benefits of residing in this iconic Mediterranean country.

Application Procedure

If you are eager to launch a rewarding chapter of your career as a French Speaking Customer Expert for Singapore Airlines, we invite you to start your application today. Use the provided button to submit your details and take the next step toward an international professional experience. The entire team at Mercier Consultancy Group looks forward to reviewing your credentials and assisting you on this exciting path.