French Speaking Customer Experts for messaging app

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we believe that career growth is as much about the people you meet as the projects you undertake. As an industry-leading recruitment and BPO partner, we specialize in bridging the gap between exceptional talent and top-tier global organizations. Our mission is to provide every candidate with a bespoke, supportive experience that turns a standard job change into a life-changing professional adventure.

Position Highlights

We are currently scouting for vibrant professionals to join our team as French Speaking Customer Experts for messaging app in Greece. This role presents a unique opportunity for Germany-based French speakers to elevate their careers while embracing a refreshing Mediterranean lifestyle. If you possess a tech-savvy mindset and a desire to connect with a global community, this role offers the perfect synergy of career development and personal discovery in the heart of Greece.

Core Duties

• Maintain a welcoming and safe environment for all users within the messaging community.
• Coordinate with cross-functional teams to resolve recurring platform concerns and optimize user experience.
• Assist a global user base by addressing technical inquiries via email, live chat, and social channels.
• Uphold the brand’s identity through consistently engaging and professional communications.
• Keep precise documentation of user interactions and feedback within our CRM systems.
• Deliver top-tier support for a premier messaging service operating in the social media sector.
• Stay informed about the latest app features and digital trends to provide expert-level assistance.

Required Profile

• Proficiency in both written and spoken French is a non-negotiable requirement.
• Capability to relocate to Athens for this onsite professional engagement.
• A strong interest in the evolution of social media platforms and digital communication tools.
• Possession of a valid EU passport is mandatory for all applicants.
• Excellent analytical skills, paired with a commitment to high-level customer satisfaction.
• Professional fluency in English for training purposes and daily business operations.

Remuneration and Benefits

• Comprehensive relocation package, including flights, airport transfers, and hotel accommodation.
• Competitive salary supplemented by a recurring monthly performance bonus.
• Enjoy the security of two additional salaries per year (13th and 14th month pay).
• Full access to a professional Relocation Concierge team to manage your move to Greece, including paperwork and housing support.
• Industry-leading training provided, with a focus on continuous skill development.
• Corporate private health insurance and a variety of additional employee benefits.
• The chance to grow your career with much more to discover along the way.

Discover Life in Greece

Choosing to move to Greece for this role is about more than just a job; it is about immersing yourself in a country where ancient history blends seamlessly with a modern, sun-drenched coastal lifestyle. You will have daily access to stunning beaches, legendary Mediterranean cuisine, and a lively social atmosphere, cementing Greece as a top-tier destination for international talent seeking a higher quality of life.

Our support team works tirelessly to ensure your transition to Greece is smooth and worry-free, allowing you to settle in quickly and thrive. Come be part of our growing community in Athens and see for yourself why so many professionals are choosing to call Greece their new home base.

Start Your Application

Are you prepared to launch this new chapter in one of Europe’s most iconic locations? Apply Now to join our team, and let the experts at Mercier Consultancy Group help you navigate your successful transition to this exciting new role.