Finnish Speaking Customer Service for a Prestigious Automotive Brand

Who We Are: Mercier Consultancy Group

As a leading force in international recruitment and business process outsourcing, Mercier Consultancy Group serves as a bridge between top-tier talent and industry-leading global brands. We specialize in empowering professionals to reach their full potential by securing roles that transform their career trajectories within competitive, cutting-edge market sectors.

Position Highlights

We are currently scouting for ambitious individuals to fill a Finnish Speaking Customer Service role in Greece. This is a unique opportunity for Finland-based Finnish speakers to launch an international career and sharpen their client-relations expertise while enjoying the vibrant lifestyle that living and working in Greece provides. It is an ideal move for those eager to combine professional advancement with a new adventure abroad.

Daily Operational Duties

• Utilize our CRM infrastructure to meticulously log client details, service requests, and vehicle histories.
• Manage dealership coordination and service appointment scheduling to guarantee a fluid experience for every customer.
• Address and resolve intricate automotive concerns, consistently maintaining the high-quality reputation of the brand.
• Maintain a deep understanding of current vehicle lineups and technical innovations to provide informed, high-level support.
• Serve as the primary brand ambassador, interacting with customers across telephone, electronic mail, and chat channels.
• Contribute to team-wide discussions to refine and optimize service methodologies within the automotive sector.
• Offer professional guidance concerning technical specifications, vehicle maintenance intervals, and general inquiries.

Candidate Expectations

• Proven ability to communicate effectively in native or fluent Finnish.
• Possession of a valid EU passport or a legal work permit for Greece.
• Demonstrable proficiency in digital tools, including modern CRM systems and diverse communication platforms.
• Previous experience in technical support or customer service roles is highly desirable.
• Strong interpersonal aptitude with a commitment to providing empathetic support to premium-tier clientele.
• An genuine interest in the automotive industry and a passion for luxury vehicle culture.

Benefits and Compensation

• Full-scale relocation assistance, including flights, airport transfers, and initial hotel lodging.
• A generous salary package that includes the standard annual salary plus two additional payments (13th and 14th months).
• Incentive-based monthly performance bonuses tied to your service quality metrics.
• Professional development pathways providing significant career growth within the international automotive sector.
• Access to our complimentary relocation concierge service, which assists with documentation and local integration upon your move to Greece.
• Extensive health insurance coverage as part of your employment contract.
• Comprehensive training programs designed to turn you into a specialist in the automotive field.
• And much more...

The Experience of Relocating to Greece

Embracing a professional move to Greece means immersing yourself in a culture where antiquity meets modern comfort. By choosing to work in this stunning country, you will enjoy a Mediterranean climate with consistent sunshine, world-class culinary experiences, and breathtaking landscapes. This role offers the perfect intersection of career growth and a balanced, high-quality social life.

Our dedicated relocation support team ensures your transition is handled with care, managing the complexities of your move so you can focus on your new life. Whether the allure of history, the beautiful coasts, or the prospect of career advancement draws you, working in Greece is a life-enriching decision. Become part of an international community that has already chosen to advance their professional journey under the Mediterranean sun.

Instructions for Submission

If you are prepared to elevate your career and start your new chapter with a renowned automotive name, we welcome your application. Please hit the button below to upload your credentials and begin your journey with the team here at Mercier Consultancy Group. We are ready to help you navigate every step of this exciting transition.