Finnish Speaking Customer Experts for Mercedes-Benz

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group operates at the forefront of international talent acquisition, partnering with blue-chip organizations to foster professional excellence. We specialize in matching ambitious candidates with transformative career paths, specifically curating exclusive Finnish-language vacancies that allow experts to refine their skill sets while advancing their position within the prestigious automotive sector.

The Role and Opportunity

We are currently facilitating a unique opportunity for Finland-based professionals to take the next step in their careers as Finnish Speaking Customer Experts for Mercedes-Benz, based in Greece. This high-impact role allows you to serve as a key point of contact for a premier global automotive manufacturer, offering a perfect blend of professional development and the exceptional lifestyle found by relocating to Greece.

Core Duties

• Maintain total confidentiality regarding client data, adhering to the rigorous protocols of a luxury brand.
• Assist customers with technical queries, vehicle specifications, and inquiries about high-end services.
• Represent the Mercedes-Benz legacy as a dedicated brand advocate, upholding corporate standards of excellence.
• Enhance the quality of service delivery by actively participating in the continuous improvement of support metrics.
• Manage communication via multiple channels—including digital, email, and voice—with professional finesse.
• Keep pace with ongoing technological shifts and product launches within the Mercedes-Benz ecosystem.
• Partner with technical support departments to facilitate swift and effective resolutions for client issues.

Professional Qualifications

• Must possess a valid EU passport.
• Native or near-native fluency in Finnish (both written and verbal).
• Proven ability to thrive in a digital-first, remote, or hybrid office environment.
• Professional proficiency in English for internal training sessions and corporate reporting.
• Genuine enthusiasm for the automotive industry and a strong commitment to high-touch client service.

The Compensation Package

• Full coverage of flight, hotel, and transfer costs through a comprehensive relocation package.
• Assistance from our dedicated Relocation Concierge team to manage documentation, local housing, and your integration.
• Inclusive health insurance policy.
• Competitive base salary structure.
• Two additional annual salaries (13th and 14th months).
• Regular performance-based bonus opportunities.
• Extensive, fully paid training program focused on automotive technical systems and the Mercedes-Benz product range.
• A long-term career path in Greece alongside an industry-leading global employer.

Living and Working in Greece

Choosing to accept a position in Greece offers a remarkable shift in lifestyle, characterized by a pleasant Mediterranean climate, iconic landscapes, and deep-rooted history. The local culture prioritizes a healthy work-life balance, giving you the freedom to spend your time off visiting world-heritage sites or unwinding at beautiful coastal beaches, ensuring that your move to Greece is both personally and professionally rewarding.

Our support structure guarantees that your transition to Greece is smooth and well-managed from start to finish. Once you settle in, you will be able to enjoy the world-renowned gastronomy and energetic social landscape that make Greece a premier destination. We invite you to join our network and enjoy the superior standard of living that attracts talented professionals to relocate to Greece every year.

Next Steps

Are you prepared to align your professional future with a titan of the automotive world? If you meet the criteria and feel ready to apply for the Finnish Speaking Customer Experts for Mercedes-Benz role in Greece, please use the "Apply Now" button to submit your credentials to the Mercier Consultancy Group. We look forward to discussing your potential with our team.