Finnish Speaking Customer Experts for Dyson

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we act as a bridge for ambitious professionals seeking to transform their career trajectories by securing positions with leading global brands. Our mission is to facilitate seamless transitions into elite roles, ensuring that both our high-caliber talent and our corporate partners achieve long-term success through a bespoke matching process.

Your Career Progression Awaits

We are delighted to present a unique opportunity for Finland-based Finnish speakers to launch a rewarding career as a Customer Expert for Dyson in Greece. This role serves as a gateway to developing high-level analytical and communication skills within a fast-moving, innovative global company. You will not only elevate your professional portfolio but also transition into a lifestyle defined by the warmth and vitality of the Mediterranean region.

Core Duties and Expectations

• Utilize our CRM infrastructure to meticulously log interactions and monitor recurring technical trends.
• Share valuable product insights across cross-functional global teams to bolster our overarching service quality.
• Assist customers with complex inquiries through phone, email, and live chat platforms to drive brand loyalty.
• Provide expert-level guidance on the Dyson product catalog, covering maintenance tips and the latest technological breakthroughs.
• Troubleshoot intricate technical malfunctions across the full range of beauty devices and home appliances.
• Offer consultative suggestions to clients, ensuring their Dyson experience remains world-class.
• Provide elite-tier assistance to customers who require specialized help with their premium Dyson electronics.

Essential Qualifications

• Excellent communication skills, characterized by an ability to listen intently and respond with clarity.
• A genuine interest in high-tech products and modern consumer electronics.
• Native-level proficiency in Finnish (both written and verbal).
• Previous background in technical support or customer-centric environments is considered a major plus.
• Possession of a valid EU passport or legal documentation permitting employment in Greece.
• Adaptability to thrive within a high-speed, remote-capable organizational culture.

Our Comprehensive Rewards Package

• Total relocation support, including flight arrangements, transit, and initial hotel accommodation for your move to Greece.
• A competitive base salary complemented by two additional annual payments (the 13th and 14th-month salary).
• Access to our dedicated Relocation Concierge team to manage your paperwork, housing search, and integration into your new home.
• Hybrid and remote work possibilities within Greece to facilitate a healthy work-life integration.
• Performance-based monthly bonuses tied to your success and dedication to service quality.
• A solid health insurance plan for your peace of mind.
• Professional, fully subsidized training programs that will make you a subject matter expert on all things Dyson.
• And Much More...

Experience Greece

Choosing to pursue your career in Greece is a choice to immerse yourself in one of the world's most breathtaking landscapes, famous for its deep historical roots and unparalleled hospitality. With over 300 days of sunshine each year, you will enjoy a serene, Mediterranean rhythm that provides the ideal backdrop for both personal rejuvenation and professional advancement.

Beyond the career benefits, life in Greece offers a superb standard of living featuring affordable costs, world-class gastronomy, and limitless travel opportunities. We handle every logistical detail of your relocation, allowing you to settle in comfortably and focus entirely on excelling in your new Customer Expert role as you build a new life in Greece.

Next Steps

Are you ready to broaden your horizons and start a rewarding new chapter? Simply click the button below to submit your application. We are excited to evaluate your experience and welcome you into the wider Mercier Consultancy Group family.

Sincerely,
The Recruitment Division at Mercier Consultancy Group