Finnish Speaking Customer Experts for a Tech Leader

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we act as a bridge between high-potential professionals and the world's most innovative corporations. Our firm is recognized for creating life-changing career paths that merge rigorous professional development with the chance to experience breathtaking international destinations, specifically focusing on career placements in Greece.

Position Overview

If you are seeking to accelerate your career, this role offers a unique opportunity for Finland-based Finnish speakers to transition into an international environment and grow their technical expertise while working for a prominent global tech leader in Greece. By joining this project, you will sharpen your communication skills and gain invaluable experience working with cutting-edge electronics, all while enjoying the lifestyle benefits of living and working in a Mediterranean hub.

Your Daily Impact

• Utilize multi-channel communication (phone, email, and live chat) to assist customers.
• Document all technical service interactions within our centralized knowledge system.
• Serve as a subject matter expert for the latest tech gear, helping users understand and enjoy new features.
• Work alongside global support teams to optimize workflows and consistently hit performance goals.
• Identify and resolve technical roadblocks related to both software and hardware.
• Ensure high-level client satisfaction through clear, empathetic, and effective communication.
• Deliver expert technical guidance for state-of-the-art consumer electronic equipment.

Candidate Qualifications

• Fluency in Finnish (native or equivalent) and proficiency in English.
• Possession of a valid EU passport is an absolute requirement.
• Dedication to providing service that puts the customer experience first.
• Genuine curiosity regarding modern technology and industry developments.
• Strong analytical mindset for troubleshooting technical problems.
• Readiness to undertake the move to Greece to fill this position.

Benefits and Compensation

• Competitive monthly base salary.
• Attractive monthly performance-based bonuses.
• Comprehensive healthcare coverage.
• Complete relocation package, covering flights, temporary hotel stay, and transfers.
• Expert relocation concierge service to assist with housing, paperwork, and integration.
• Extensive training program covering current consumer electronics.
• Opportunities for networking and career advancement in a global firm.
• Additional perks and benefits.

Experience Life in Greece

Choosing to relocate to Greece is an invitation to enjoy a lifestyle defined by coastal beauty, rich heritage, and a warm, welcoming social climate. With over 300 sunny days annually, you will have ample time to explore historical landmarks, beautiful beaches, and a vibrant local culture that has made the region a top choice for international professionals.

Whether you find yourself navigating the bustling urban pulse of Athens or savoring local gastronomy, Greece offers a balanced lifestyle that complements your professional ambitions. We handle all the logistics of your move, ensuring you can settle into your new home with confidence and ease.

Take the Next Step

If you are prepared to advance your professional path as a Finnish Speaking Customer Expert for a Tech Leader based in Greece, we encourage you to submit your application immediately. Our team at Mercier Consultancy Group is eager to guide you through this transition and help you secure your future abroad. Simply click the Apply Now button to begin the journey.