Customer Service Representative for Streaming Platform

Our Commitment to Your Career

At Mercier Consultancy Group, we act as a bridge between high-achieving professionals and globally recognized corporate leaders. We pride ourselves on offering a refined recruitment experience, ensuring that every step of your professional evolution is handled with care, efficiency, and a focus on long-term success within the European market.

The Role and Lifestyle Potential

We are currently opening a unique opportunity for Hungary-based Dutch speakers to transition into a prestigious Klantenservicemedewerker voor streamingsdienst role based in Greece. If you crave a life defined by golden Mediterranean sunsets, coastal adventure, and a fast-paced career in digital entertainment, this position is your gateway. By joining this major streaming brand, you will balance high-level technical work with an exhilarating new lifestyle in one of Europe’s most vibrant settings.

Daily Professional Duties

• Record subscriber insights to actively assist in the optimization of the overall streaming user experience.
• Work in tandem with global departments to resolve complex billing or technical challenges.
• Assist users through multiple channels—phone, email, and live chat—to ensure seamless service.
• Maintain premium service standards that reflect the high-end reputation of our streaming partner.
• Guide subscribers through account management, subscription updates, and technical playback troubleshooting.
• Deepen your product expertise regarding the latest platform features and the streaming library.
• Drive subscriber engagement by providing tailored recommendations and explaining new platform features.

Candidate Qualifications

• Must hold a valid EU passport.
• Native or near-native fluency in Dutch (written and oral).
• Proficiency in English to collaborate within our diverse, international office environment.
• Dedication to relocating to Greece to pursue this Klantenservicemedewerker voor streamingsdienst opportunity.
• A genuine interest in the digital media landscape and the streaming entertainment sector.
• Demonstrable experience in customer support roles, particularly within tech or digital fields.

Compensation and Relocation Support

• Comprehensive medical insurance plan.
• Full relocation support package, including airfare, hotel stay, and transport to your new home in Greece.
• Access to our exclusive Dutch-speaking jobs network and international community.
• Performance-based monthly bonuses to reward your service quality.
• Competitive base salary supplemented by two additional annual salaries (13th and 14th months).
• Access to a personalized Relocation Concierge to manage your move, legal documentation, and local housing.
• Extensive initial training provided to ensure you are fully prepared for the streaming industry.

Living and Working in Greece

Choosing to move to Greece means embracing a life of historic exploration and perpetual sunshine. As you settle into your new career here, you will find a culture that embraces hospitality and a social environment that makes relocating a truly transformative experience. Greece serves as the perfect landscape for those seeking a balance between professional development and a relaxed, Mediterranean way of life.

We ensure your transition to Greece is completely handled. From navigating administrative tasks to discovering the finest local culinary spots and island retreats, we are committed to making your stay exceptional. We look forward to supporting your move to Greece as you begin this exciting chapter in the streaming entertainment world.

Application Procedure

If you are eager to advance your professional path with a major global brand and experience the Mediterranean lifestyle firsthand, we want to hear from you. Apply today to start your application for this Klantenservicemedewerker voor streamingsdienst role in Greece. Mercier Consultancy Group is ready to guide you toward your next great career milestone.