Klantenservicemedewerker voor Odido

Who We Are at Mercier Consultancy Group

As a distinguished leader in global recruitment and BPO services, Mercier Consultancy Group excels at bridging the gap between ambitious professionals and top-tier roles across Europe. Our core mission is to empower career transitions that matter, guiding talent toward fulfilling professional journeys within the ever-evolving telecommunications landscape.

The Role and Your New Horizon

If you are seeking to trade the daily grind for golden sunshine and a Mediterranean lifestyle, this represents a unique opportunity for Belgium-based Dutch speakers to work from Greece. We are currently searching for enthusiastic candidates to step into a Klantenservicemedewerker voor Odido role, providing an ideal launchpad for those eager to combine a dynamic career in telecoms with a life of adventure in one of Europe’s most breathtaking capitals.

Core Duties

• Maintain high service standards while representing the Odido brand with empathy and clear communication.
• Assist customers with inquiries regarding fiber-optic and mobile telecommunications packages.
• Update and maintain precise logs of every customer interaction inside our dedicated CRM platforms.
• Troubleshoot technical issues and billing concerns to guarantee a premium customer experience.
• Stay informed about shifting industry trends and new product launches within the telecommunications sector.
• Collaborate closely with diverse internal teams to optimize and refine operational service delivery.
• Proactively suggest relevant product upgrades and services to existing clientele.

Candidate Prerequisites

• Proficiency in Dutch (native or fluent level, both written and spoken).
• Possession of a valid EU passport, which is essential for your relocation to Greece for these Dutch-speaking positions.
• A genuine commitment to delivering exceptional customer service and a curiosity for new technology.
• Excellent digital navigation skills and comfort with complex software environments.
• A resilient personality, characterized by a proactive desire for professional growth and learning.
• Previous background in a customer-oriented environment is considered an advantage, though exceptional communication skills remain the priority.

Compensation and Benefits

• Comprehensive, fully paid training to ensure you are ready for the telecommunications sector.
• Full relocation package covering your flight, initial hotel stay, and airport transfers for those moving to Greece.
• Competitive base salary supplemented by 13th and 14th-month bonuses.
• Performance-based monthly incentives specifically for your work as a Klantenservicemedewerker voor Odido in Greece.
• Dedicated Relocation Concierge team to assist you with local registration, finding accommodation, and settling into your new environment.
• Full access to local health insurance and social security protections.
• A vibrant international social environment, including company-sponsored team activities for expats living in Greece.

Experience Life in Greece

Choosing one of these Dutch-speaking roles opens the door to a Mediterranean existence that perfectly balances professional ambition with personal discovery. Greece offers an intoxicating mix of world-renowned cuisine, ancient heritage, and a warm, welcoming community. By relocating to Greece, you gain much more than just a job; you gain the chance to live where history meets a modern, social, and sun-drenched way of life.

Beyond the career gains, moving to Greece offers an unmatched lifestyle quality. Whether you are exploring the islands or enjoying the local hospitality, Greece provides the perfect backdrop for your future success. Let Mercier Consultancy Group help you settle into this exciting chapter, joining a successful group of international professionals who have flourished since moving to Greece.

Applying Today

Are you prepared to advance your professional journey with a key role in the telecommunications sector? Seize the opportunity to secure one of the most exciting jobs in Greece. Simply click "Apply Now" to forward your resume, and our experts at Mercier Consultancy Group will support you as you navigate your transition to a new life and career abroad.