Customer Service Representative for a Luxury Beauty Brand

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we act as the bridge between ambitious talent and elite corporate opportunities across the European continent. Our mission is to align professionals with high-end Business Process Outsourcing roles for global brands, ensuring our partners achieve a perfect fit for their long-term career growth.

Role Highlights and Lifestyle

We are thrilled to offer a unique opportunity for Hungary-based Dutch speakers to move to Greece for a prestigious role representing a luxury beauty house. Imagine trading your daily routine for a life of Mediterranean sunshine, coastal adventures, and the vibrant atmosphere of a new home. This position is crafted for those who desire to merge their professional aspirations with a world-class lifestyle, gaining invaluable experience within the premium retail market.

Your Daily Impact

• Manage order inquiries, shipping details, and return requests with precision and speed.
• Foster high customer loyalty through empathetic problem-solving and impeccable, personalized service.
• Embody the sophistication of a high-end beauty brand during every single customer contact.
• Gain comprehensive product expertise to offer tailored beauty advice and curated recommendations.
• Collaborate across diverse international departments to ensure brand guidelines are met consistently.
• Provide world-class support that upholds the reputation of this luxury beauty label.
• Address all client concerns with the grace and attention to detail expected in the luxury sector.

What You Bring to the Table

• Native or near-native proficiency in the Dutch language.
• Holding a valid EU passport is an absolute requirement.
• A refined and professional communication style.
• Genuine enthusiasm for the cosmetic and high-end luxury goods sector.
• A quick learner who can easily navigate digital platforms and luxury software.
• Resilience and the ability to maintain excellent service standards in a fast-paced setting.

Benefits and Relocation Support

• Fully paid relocation package, covering flight, hotel, and transfer costs for your move to Greece.
• Two extra annual salaries (13th and 14th months) to boost your financial freedom.
• Competitive base salary packages.
• A specialized concierge team dedicated to managing your housing, legal documents, and settling-in process.
• Comprehensive healthcare coverage.
• In-depth training modules covering the entire luxury product range.
• Monthly performance-based bonuses.
• A clear pathway into an international professional community for Dutch-speaking experts.

Experience Life in Greece

Relocating to Greece means immersing yourself in a country where ancient culture fuses perfectly with modern professional opportunities. You will discover an environment characterized by stunning landscapes, a rich culinary scene, and an incredibly warm social culture. It is an ideal setting for anyone looking to build a career while enjoying a superior standard of living.

Let us handle the logistics; our relocation experts ensure your move to Greece is stress-free and smooth. By joining this program, you aren't just taking a job—you are embracing a new way of living. We invite you to elevate your future by joining these exciting opportunities based in Greece.

Begin Your Journey

If you are passionate about luxury beauty and ready for a transformative move, we encourage you to submit your application to the Mercier Consultancy Group today. A bright new career phase starts right here.

Warm regards,
The Recruitment Team at Mercier Consultancy Group