Customer Service Representative for a Luxury Beauty Brand

Who We Are at Mercier Consultancy Group

At Mercier Consultancy Group, we pride ourselves on building bridges between exceptional individuals and world-class career paths. Our mission is to partner with prestigious international organizations, delivering high-touch recruitment services that empower our candidates to thrive in environments that value both professional excellence and personal growth.

Position Summary

We are currently opening doors for talented, service-oriented individuals to join our team in Greece. This role presents a unique opportunity for Germany-based German speakers to transition into a lifestyle-focused role while representing a globally recognized luxury beauty house. If you are passionate about high-end retail and looking for a meaningful career change, this position offers the perfect blend of professional prestige and the incredible Mediterranean way of life.

Your Daily Impact

• Maintain high customer satisfaction scores through proactive problem-solving and white-glove service.
• Ensure every client interaction reflects the exclusivity and elegance associated with a beauty advisor role in Greece.
• Manage inquiries regarding premium skincare and cosmetic product lines with grace and expertise.
• Collaborate with international teams to uphold brand integrity and excellence across all communication channels.
• Develop deep brand knowledge to provide personalized beauty consultations and recommendations.
• Address order status, shipping, and return inquiries with professional efficiency.
• Deliver elite-level customer service that mirrors the high standards of the luxury beauty industry.

What We Look For

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Strong digital literacy and ability to adapt to luxury brand software platforms.
• Ability to work in a fast-paced environment while maintaining an impeccable service standard.
• Proven passion for the luxury goods and beauty industry.
• Valid EU passport (mandatory).
• Excellent communication skills with a refined, professional tone.

The Benefits Package

• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Fully Paid Relocation Package (flight, transfer, hotel) included for those moving for Jobs in Greece.
• Monthly Performance Bonus.
• Fully Paid Training on luxury product ranges.
• Competitive Monthly Salary.
• Health Insurance coverage.
• A gateway to thriving Dutch-speaking jobs in an international corporate environment.

Living and Working in Greece

Relocating to Greece allows you to balance a demanding career with a Mediterranean lifestyle defined by breathtaking coastal views and a warm, inviting social atmosphere. You will discover a culture that celebrates history while offering the modern amenities required for a high-quality, international professional experience. This is truly a place where you can recharge and thrive.

Beyond the workplace, you will enjoy world-renowned cuisine and a culture that values life outside of the office. With our expert team handling the logistics of your move, you can arrive in Greece with total peace of mind. We invite you to step into these prestigious Jobs in Greece and embark on a rewarding journey that blends career growth with a spectacular new way of living.

Start Your Application

We encourage you to submit your application today to become a valued member of the Mercier Consultancy Group network. We are excited to support your transition into this elite beauty brand role.

Kind regards,
The Recruitment Team at Mercier Consultancy Group