Customer Service Representative for a Luxury Beauty Brand

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group serves as a bridge for ambitious professionals seeking elite career placements throughout the European market. Our reputation is built on facilitating high-end BPO partnerships for global luxury icons, ensuring our talent pool achieves significant professional milestones and career advancement.

Position Overview

If you are looking to cultivate your international experience and refine your professional skill set, we have a unique opportunity for Netherlands-based Dutch speakers to relocate and work for a prestigious luxury beauty brand in Greece. This role is crafted for those who possess an eye for detail and a passion for high-end consumer relations, blending professional growth with the incomparable Mediterranean lifestyle.

Daily Duties and Responsibilities

• Resolve shipping, returns, and order-related queries with speed and accuracy.
• Foster strong brand loyalty by providing bespoke beauty guidance and detailed product insights to every client.
• Maintain excellence in communication, ensuring all interactions are in alignment with the brand’s luxury status.
• Cultivate deep expertise in premium cosmetics and skincare ranges to act as a brand ambassador.
• Collaborate across diverse international departments to ensure a cohesive and high-quality brand presence.
• Exceed customer expectations through innovative problem-solving and a dedication to refined service.
• Deliver a sophisticated support experience that matches the high-end profile of this role in Greece.

Candidate Qualifications

• Hold a valid EU passport (strictly required).
• Fluent or native command of the Dutch language (verbal and written).
• Strong digital fluency and the agility to navigate luxury-grade brand software systems.
• A genuine interest in high-end goods, cosmetics, and the beauty sector.
• Demonstrated ability to perform effectively in a fast-paced, high-pressure corporate environment.
• Polished communication skills with an emphasis on professional tone and elegance.

Benefits and Compensation

• Comprehensive healthcare insurance coverage.
• Monthly salary that is highly competitive within the industry.
• Included 13th and 14th salaries to ensure annual financial stability.
• Performance-based monthly bonuses.
• Structured, fully funded training modules covering premium product lines.
• Seamless relocation support provided by our Relocation Concierge team, managing your move and settlement in Greece.
• A complete relocation package (covering flights, transfers, and initial accommodation) for those moving for these roles in Greece.
• A prime entry point for building an international resume while working in the high-growth Dutch-speaking sector abroad.

Life in Greece

Residing in Greece provides a stunning backdrop where timeless antiquity blends seamlessly with contemporary luxury. You will enjoy a life characterized by sun-drenched days, a vibrant social tapestry, and awe-inspiring landscapes. This location serves as an ideal destination for professionals looking to enhance their career trajectory while embracing a superior, relaxed quality of life.

Beyond the professional advantages, life in Greece offers an enriching cultural experience defined by exceptional food and an easy-going lifestyle. Our expert team ensures that every stage of your relocation is taken care of, making your move to Greece as stress-free as possible. Seize this chance to join an international team and flourish in these professional opportunities in Greece.

Take the Next Step

If you are eager to elevate your professional profile and represent a prestigious beauty brand on the global stage, we invite you to submit your application to Mercier Consultancy Group today. We look forward to reviewing your credentials for this exciting new chapter.

Sincerely,
The Recruitment Professionals at Mercier Consultancy Group