Customer Service Representative for a Luxury Beauty Brand

Who We Are: Mercier Consultancy Group

As a globally recognized leader in talent acquisition, Mercier Consultancy Group excels at bridging the gap between exceptional professionals and premium career openings across Europe. We focus on providing high-end business outsourcing strategies for luxury brands, ensuring our recruits thrive in prestigious, long-term professional environments.

Opportunity Overview

Imagine trading the familiar for the extraordinary; we are currently offering a unique opportunity for Belgium-based Dutch speakers to work remotely from Greece. This role invites you to immerse yourself in a world of elegance, offering a sophisticated career path within the beauty industry while you bask in the Mediterranean sun and embrace a vibrant new adventure abroad.

Your Daily Impact

• Resolve shipping, return, and order inquiries with impeccable attention to detail.
• Ensure all consumer interactions maintain the prestigious reputation of the luxury beauty brand.
• Work alongside global colleagues to uphold superior standards of communication and brand integrity.
• Master extensive product knowledge to provide bespoke beauty advice and guidance to our clientele.
• Utilize proactive problem-solving strategies to guarantee high customer satisfaction and "white-glove" support.
• Provide high-caliber assistance that matches the refined nature of this luxury beauty position in Greece.
• Handle inquiries regarding high-end cosmetic and skincare collections with poise and authority.

What We Look For

• Native or near-native proficiency in Dutch is required.
• Possession of a valid EU passport is an essential prerequisite.
• Strong comfort with digital tools and the flexibility to master brand-specific software systems.
• A genuine appreciation for the cosmetic and luxury goods market.
• An articulate communication style characterized by a polished and professional demeanor.
• The ability to maintain consistent service excellence while operating in a fast-moving, high-stakes environment.

Package and Benefits

• Comprehensive healthcare coverage.
• Competitive monthly base salary.
• Full relocation support, including flight, hotel, and transfer for those accepting these Jobs in Greece.
• Access to an expert Relocation Concierge team to manage your move, legal documentation, and housing search.
• Inclusive training sessions covering all premium beauty product ranges.
• Financial incentives including two extra annual salaries (13th and 14th months).
• Recurring performance-related bonuses.
• A strategic career opening for Dutch speakers looking to excel within an international corporate setting.

Living and Working in Greece

Relocating to Greece allows you to experience a lifestyle where classic history blends seamlessly with modern sophistication. You will find yourself enjoying year-round warmth, breathtaking coastal views, and an inviting culture that prioritizes both social connection and personal wellbeing. It is an ideal setting for ambitious individuals to advance their careers while discovering a richer, more relaxed way of life.

Beyond the professional growth, life in Greece offers the chance to explore world-famous Mediterranean culinary traditions and stunning island landscapes. With our relocation specialists managing every logistical hurdle of your move, your transition to life in Greece will be smooth, stress-free, and truly rewarding. Start your journey with these incredible Jobs in Greece today.

Apply Today

If you are eager to elevate your professional profile and represent an elite beauty brand, we invite you to submit your application and become part of the Mercier Consultancy Group team. We look forward to guiding your next career milestone.

Best wishes,
The Recruitment Team at Mercier Consultancy Group