Customer Service Representative for a Luxury Beauty Brand

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, our focus is on building meaningful connections. We act as a bridge, linking ambitious professionals with high-caliber, exclusive career paths across Europe. We take pride in orchestrating professional excellence for top-tier global brands, ensuring that every talent we place finds a role that is both personally fulfilling and professionally significant.

Position Summary

We are currently seeking polished and enthusiastic individuals to join our cohort as a Klantenservicemedewerker voor luxe beautymerk in Greece. This is a unique opportunity for Spain-based Dutch speakers to embrace an international career move to Greece, providing world-class support for a renowned beauty house. Immerse yourself in a culture that blends high-end professional standards with the warmth of the Mediterranean lifestyle.

Core Duties & Expectations

• Resolve order, shipping, and return queries with precision and professional speed.
• Maintain superior customer satisfaction metrics through dedicated, white-glove service standards.
• Provide curated beauty consultations by developing an extensive understanding of our product ranges.
• Offer elite customer support that aligns perfectly with the prestige of a luxury beauty brand.
• Work in tandem with global departments to ensure brand consistency across every interaction.
• Handle inquiries regarding high-end skincare and beauty collections with sophistication and technical accuracy.
• Embody the elegance expected of a Klantenservicemedewerker voor luxe beautymerk in Greece in every touchpoint.

Candidate Qualifications

• Native or fluent proficiency in Dutch is an absolute necessity.
• Applicants must hold a valid EU passport.
• A genuine appreciation and enthusiasm for the luxury goods and high-end beauty sector.
• Polished communication abilities with a sharp, professional demeanor.
• Proficiency with modern digital tools and the capacity to navigate luxury-specific software.
• The ability to thrive in a high-velocity environment while upholding rigorous quality standards.

Compensation & Relocation Incentives

• Comprehensive, fully paid initial training on our premium product lines.
• A competitive monthly salary package.
• Two additional salaries annually (13th and 14th month pay).
• Attractive monthly performance-based bonuses.
• Health insurance coverage for peace of mind.
• Complete relocation support (covering flights, transfers, and hotel stay) for those moving to Greece.
• Professional relocation concierge service to assist with your move, documentation, and local settling-in.
• An entry point into lucrative Dutch-speaking jobs within a major international corporate network.

The Experience of Living in Greece

Living in Greece is a masterclass in work-life harmony, where the ancient past sits comfortably alongside a contemporary, cosmopolitan flair. You will enjoy a climate famous for its endless sunshine, a rich social fabric, and awe-inspiring coastal scenery. As an increasingly popular destination for global talent, Greece offers an inclusive community for professionals eager to advance their careers without sacrificing their quality of life.

Beyond the desk, you will have the chance to savor authentic Mediterranean gastronomy and a famously laid-back lifestyle. With our expert team managing the logistics of your move, your transition to life in Greece will be as smooth as it is life-changing. Take the next step toward your future with these prestigious Jobs in Greece today.

Applying for the Role

If you are prepared to bring your expertise to a world-class beauty brand and thrive in a new international chapter, we invite you to reach out and become part of the Mercier Consultancy Group team. We look forward to receiving your application.

Best regards,
The Recruitment Team at Mercier Consultancy Group