Customer Service Representative for International Fintech Company

Who We Are

Mercier Consultancy Group operates as a leading international talent acquisition and business process outsourcing partner. We specialize in matching ambitious professionals with prestigious global brands, ensuring that every transition to a new professional chapter is handled with the utmost expertise and care.

The Role and Location

Picture yourself swapping the commute for a life under the Mediterranean sun—we are currently offering a unique opportunity for Hungary-based Dutch speakers to transition into a career abroad by relocating to work in Greece. If you crave an adventurous lifestyle combined with a high-growth career in the financial technology sector, this position offers the perfect blend of professional development and the chance to thrive in a stunning coastal destination.

Daily Responsibilities

• Ensure strict adherence to financial security and data protection regulations.
• Coordinate with diverse international teams to deliver a cohesive, world-class service experience.
• Provide top-tier assistance to Dutch-speaking clientele representing a major fintech firm.
• Address and resolve intricate account questions, financial inquiries, and transaction-related concerns with total focus.
• Leverage sophisticated CRM platforms to document user interactions and escalate complex technical tickets.
• Help refine and innovate our internal support processes within the fast-paced fintech domain.
• Represent our brand by providing professional, friendly, and accurate communication at every touchpoint.

Candidate Qualifications

• Must hold a valid EU passport.
• Native or near-native proficiency in Dutch.
• A strong desire to secure a career-defining role within a competitive international market.
• Professional-level English skills to integrate seamlessly into our multinational corporate culture.
• An analytical mindset with a genuine interest in finance and modern technology.
• Prior experience in a professional customer support role is viewed as a major advantage.

The Compensation Package

• Comprehensive relocation assistance, including flights, airport transfers, and initial hotel stays.
• Competitive base salary packages.
• Full, paid training program to master our financial systems and processes.
• Dedicated relocation support from our expert team to handle your housing and local administrative needs.
• Private health coverage and additional corporate perks.
• Performance-based monthly bonuses for meeting quality and productivity KPIs.
• Ongoing investment in your professional growth and future career paths.

Living and Working in Greece

Relocating to Greece is more than a job change; it is the start of a Mediterranean adventure where you can soak up over 300 days of sunshine annually. Whether you are exploring historical landmarks, dining at local tavernas, or relaxing by the Aegean Sea, you will find an unbeatable quality of life that pairs perfectly with your professional ambitions.

We take the hassle out of your move to Greece by managing every logistical detail, allowing you to focus entirely on your new chapter. Our relocation team is committed to ensuring your transition is smooth and your settling-in process is enjoyable. Join us in Greece, where your career meets a lifestyle you have always dreamed of.

Submit Your Interest

If you are prepared to advance your professional journey and join our thriving community, please click the Apply Now button to share your details. The recruitment team at Mercier Consultancy Group looks forward to connecting with you and supporting your move to a rewarding career abroad. We wish you the best of luck!