Customer Service Representative for a Well-Known Social Media Platform

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group serves as a global bridge for high-potential professionals seeking to elevate their careers within international markets. We take pride in our reputation as a trusted recruitment partner, expertly matching top-tier talent with industry-leading corporations and rewarding roles that foster genuine professional development.

Start Your Mediterranean Adventure

Imagine swapping the daily routine for year-round sunshine, vibrant seaside escapes, and the rich history of the Mediterranean. We are thrilled to offer a unique opportunity for Belgium-based Dutch speakers to work remotely from Greece, joining a world-class social media team that impacts millions of users every single day. This is your chance to pivot toward a lifestyle of discovery and professional prestige in one of Europe’s most exciting capitals.

Your Core Responsibilities

• Maintain the platform’s integrity by performing essential content moderation and user safety checks.
• Assist a global user base with navigation, advertising tools, and security-related account queries.
• Ensure an exceptional user experience by delivering timely, accurate, and empathetic support in Dutch.
• Resolve technical challenges effectively to guarantee the smooth operation of platform features for our community.
• Safeguard sensitive data while acting as a reliable ambassador for our brand reputation.
• Deliver professional, high-level operational and technical guidance to all platform members.
• Stay ahead of the curve by collaborating with colleagues to master the latest digital trends and platform changes.

What You Bring to the Table

• Proficiency in Dutch at a native or fluent level (both written and verbal).
• A valid EU passport is a strict requirement for this role.
• A naturally inquisitive mind with a strong grasp of digital tools and current social media trends.
• The ability to relocate to Athens to thrive in this role within the heart of Greece.
• A customer-centric attitude and a clear talent for articulating solutions to complex issues.
• A professional, adaptable mindset, perfect for succeeding within a fast-moving, multi-cultural setting.

Benefits and Relocation Package

• Fully compensated professional training to ensure you are fully prepared for the digital sector.
• A comprehensive relocation package that covers your flight, airport transfers, and initial stay at a hotel.
• Competitive pay structure including two additional salaries distributed as 13th and 14th-month payments.
• Full access to a Relocation Concierge team to manage your residency paperwork and ensure a stress-free move to Greece.
• Performance-driven monthly bonuses rewarding high service quality.
• Solid corporate health coverage and access to various employee perks.
• Strong prospects for internal promotion and vertical career growth.

Living and Working in Greece

Choosing to work in Greece is a commitment to a life of balance. Here, you will find that a high-intensity career in the digital sector perfectly complements the laid-back, Mediterranean rhythm of the city. You can spend your evenings enjoying world-famous culinary delights and your weekends exploring ancient landmarks or coastal gems.

Securing this position provides you with the stability of a professional role while surrounding you with the welcoming warmth of Greek hospitality. It is a true career move that pairs professional advancement with a deep, enriching cultural experience in one of the world's most breathtaking regions.

Start Your Journey

If you are eager to embrace a change of scenery and accelerate your career within a vibrant, international community in Athens, we look forward to hearing from you. Numerous professionals have relied on Mercier Consultancy Group to kickstart their overseas career path—now it is your turn. Please click below to send us your application, and one of our dedicated recruiters will contact you shortly to review your suitability.

Best regards,
The Recruitment Team at Mercier Consultancy Group