Customer Service Representative for Leading Automotive Brands

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a vital bridge for global talent, specializing in matching high-caliber professionals with exceptional career paths throughout Europe. Our mission focuses on fostering a collaborative atmosphere where every team member feels supported, valued, and empowered to excel in their chosen field through our tailored recruitment strategies.

The Opportunity

We are delighted to present a unique opportunity for Germany-based Dutch speakers to work remotely from Greece, representing some of the world's most iconic vehicle manufacturers. Building a community of driven professionals is at the heart of what we do, and this position is designed for those who want to combine their automotive expertise with the chance to thrive in a stunning Mediterranean environment.

Your Daily Impact

• Utilize various communication channels including chat, phone, and email to assist automotive clients.
• Manage data entries and client records within our CRM software with high levels of accuracy.
• Deepen your understanding of technical automotive specs and industry trends to provide informed guidance.
• Work alongside global team members to refine operational processes and boost satisfaction benchmarks.
• Deliver bespoke support that upholds the high standards and reputation of our automotive partners.
• Help refine our internal service strategies to ensure excellence in account management.
• Troubleshoot a range of vehicle-related queries, from general maintenance questions to complex technical support.

Required Qualifications

• An EU passport is a mandatory requirement for all applicants seeking these positions in Greece.
• Native or near-native proficiency in the Dutch language is essential.
• A strong interest in the automotive sector paired with a natural aptitude for customer care.
• Advanced English skills to communicate effectively within our diverse, international corporate framework.
• Strong analytical skills to navigate technical support challenges with poise and professionalism.

Our Rewards Package

• Full coverage for relocation, including airfare, hotel stay, and transport upon arrival in Greece.
• Comprehensive health insurance plan.
• Attractive monthly salary paired with a performance-based bonus scheme.
• Dedicated Relocation Concierge service to assist with your move, paperwork, and settling into your new life.
• Two additional annual salaries provided as a 13th and 14th-month bonus.
• Detailed, fully paid induction training focusing on current automotive technologies.
• The chance to advance your career as a Klantenservicemedewerker voor bekende automerken in Greece.

Living and Working in Greece

Choosing a career in Greece means trading the daily grind for a life enriched by golden sunsets, historic exploration, and a laid-back coastal lifestyle. Our Dutch-speaking recruits quickly discover that moving to Greece is a transformative experience, offering an ideal balance between professional growth and the relaxation provided by a beautiful climate.

Beyond the desk, you will find a vibrant society with an exquisite culinary scene and a cost of living that supports a high standard of enjoyment. Our team of experts takes the stress out of your move to Greece, allowing you to settle in effortlessly and start exploring your new home from day one.

Applying for the Role

If you are ready to pivot toward a new chapter in your career as a Klantenservicemedewerker voor bekende automerken in Greece, we look forward to receiving your application. Reach out to the team at Mercier Consultancy Group and begin your journey today.