Klantenservicemedewerker in de financiële sector

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group operates at the intersection of global talent acquisition and premium BPO services. We are dedicated to bridging the gap between high-achieving professionals and elite international career paths. By focusing on specialized Dutch-speaking vacancies, we ensure every placement reflects our commitment to individual growth and long-term professional success.

The Opportunity

Embrace the liberty of a new chapter with this unique opportunity for Portugal-based Dutch speakers to relocate and work in Greece. We are searching for a driven individual to step into a Klantenservicemedewerker in de financiële sector role, where personal autonomy meets professional excellence. This position is designed for those seeking to escape the routine and thrive within a dynamic, world-class financial environment while enjoying the Mediterranean lifestyle.

Core Duties & Functions

• Manage financial inquiries with strict adherence to security protocols and confidentiality requirements.
• Provide expert guidance by maintaining a deep understanding of evolving banking products and services.
• Execute high-quality support for international clients across live chat, email, and telephone channels.
• Work alongside internal departments to address and resolve complex financial matters.
• Help customers with transaction verification, account troubleshooting, and site navigation.
• Offer data-driven feedback on user experience to optimize our internal financial service workflows.
• Operate in full compliance with industry-standard regulations and internal safety measures.

Your Professional Profile

• Native or near-native proficiency in Dutch, both written and spoken.
• Holding a valid EU passport is a mandatory requirement for this relocation.
• A proven background or keen interest in financial customer support environments.
• High-level English skills, enabling seamless collaboration in our diverse, international office.
• Outstanding interpersonal abilities, with a flair for explaining complex financial topics clearly.
• A service-oriented mindset with a genuine drive to excel in the finance sector.

Compensation & Benefits

• A comprehensive relocation package (flights, hotel stay, and transfers) for your move to Greece.
• Highly competitive monthly salary plus two additional annual salaries (13th and 14th month).
• In-depth, fully paid professional training to build your expertise in the finance industry.
• A performance-linked monthly bonus structure to reward your success.
• Access to premium private health insurance.
• Dedicated Relocation Concierge service to assist with all logistics, from housing to bureaucratic documentation.
• A prestigious career-building opportunity within one of the most sought-after Dutch-speaking roles in Greece.

Embracing Life in Greece

Relocating to Greece provides an unparalleled lifestyle, blending thousands of years of history with a vibrant, sunny Mediterranean atmosphere. Whether you find yourself in the heart of Athens or the coastal beauty of Thessaloniki, you will find a perfect equilibrium between a high-stakes finance career and a refreshing, laid-back local culture. It is the ideal destination for those who cherish great food, historic architecture, and beautiful shorelines.

Our team at Mercier Consultancy Group ensures that your transition to Greece is completely managed, allowing you to settle into your new home with ease and focus entirely on your professional advancement. We invite you to begin your journey now as you explore the most exclusive selection of career opportunities in Greece.

Start Your Application

If you are prepared to take the next step in your professional life and secure your place as a Klantenservicemedewerker in de financiële sector in Greece, please click the "Apply Now" button. Submit your details today to connect with the Mercier Consultancy Group recruitment team.