Klantenservicemedewerker bij Eneco

Who We Are at Mercier Consultancy Group

As a distinguished name in global human resources, Mercier Consultancy Group excels at bridging the gap between top-tier talent and industry-leading enterprises. We are recognized across Europe for our commitment to excellence, consistently placing high-performing individuals into rewarding roles, with a particular focus on premier Dutch-speaking positions abroad.

Position Summary

We are currently looking for a motivated individual for the Klantenservicemedewerker bij Eneco role in Greece, offering a unique opportunity for Hungary-based Dutch speakers to elevate their career while working abroad. Imagine trading your daily routine for a life filled with endless sunshine, breathtaking landscapes, and Mediterranean adventures. This role is perfect for those eager to combine professional growth within the sustainable energy sector with a transformative overseas living experience.

Core Duties and Tasks

• Maintain meticulous digital logs of all customer engagements and resolutions.
• Stay informed about shifting trends in the European energy landscape to provide expert-level service.
• Address complex client queries with a focus on delivering effective, high-quality solutions.
• Serve as the primary voice of Eneco, guiding clients through billing, service inquiries, and sustainability goals.
• Work in tandem with cross-functional teams to refine service protocols and elevate the client journey.
• Hit your personal performance KPIs to maintain the gold standard associated with our Dutch-speaking roles.
• Educate customers on energy management and efficiency initiatives.

Required Qualifications

• A genuine passion for the energy sector and delivering world-class customer service.
• Full professional proficiency in Dutch (spoken and written).
• Must possess a valid EU passport.
• Digital fluency, including experience with CRM systems and modern support platforms.
• Capable of maintaining high productivity and discipline while working in a remote setting.
• Exceptional verbal and written communication skills with an empathetic, client-centric attitude.

Benefits and Compensation

• A competitive salary package.
• Comprehensive health insurance coverage.
• A complete relocation package including flights, hotel, and transfer.
• Professional training provided at no cost to ensure you thrive in your Klantenservicemedewerker bij Eneco position in Greece.
• Two additional salaries annually (13th and 14th months).
• Performance-based monthly bonuses.
• Support from our Relocation Concierge team to manage your move, housing, and legal paperwork.
• The opportunity to fast-track your career with a major player in the European energy sector.

Embracing Life in Greece

Embarking on this professional journey in Greece is about more than just a job; it is an invitation to immerse yourself in a culture renowned for its rich heritage, stunning coastline, and relaxed lifestyle. Living here provides a rare chance to achieve a perfect harmony between your professional objectives and a fulfilling personal life characterized by warm weather and a friendly social environment.

Greece remains a top destination for professionals seeking an affordable yet high-quality standard of living. With the full backing of our relocation experts, the process of moving to Greece becomes entirely stress-free. You will have all the assistance necessary to settle in comfortably, giving you the freedom to explore the delicious local cuisine and scenic wonders that define the experience of working in this beautiful country.

How to Get Started

Are you ready to take the next leap in your career? Submit your application today to be considered for this exceptional opening. We look forward to guiding you through the selection process and welcoming you to the Mercier Consultancy Group network for this life-changing Mediterranean opportunity.