Klantenservicemedewerker bij Eneco

Who We Are at Mercier Consultancy Group

As a distinguished name in global human resources, Mercier Consultancy Group excels at bridging the gap between high-caliber professionals and industry-leading global enterprises. We are committed to fostering career growth across Europe, specializing in securing lucrative Dutch-speaking roles that offer both personal development and exciting international experiences.

Role Highlights

Imagine swapping your daily commute for a life bathed in Aegean sunshine. This is a unique opportunity for Belgium-based Dutch speakers to work remotely from Greece, building a fulfilling career in the sustainable energy sector. You will serve as the voice of Eneco, helping their customers navigate the future of energy while you enjoy the adventure of a lifetime in a stunning Mediterranean climate.

Your Daily Contributions

• Stay current with evolving European energy trends to deliver knowledgeable, value-added advice to every caller.
• Efficiently process and update client information using our internal CRM and database tools.
• Support Eneco’s mission by managing queries related to billing, energy efficiency, and sustainable service options.
• Consistently hit your performance targets, helping us maintain the high-quality benchmarks synonymous with our Dutch-speaking placements.
• Bridge the gap between departments by working with internal teams to refine workflows and elevate the overall consumer journey.
• Act as a brand ambassador for Eneco, handling each interaction with empathy and a commitment to swift problem-solving.
• Educate clients on smarter energy consumption to promote greater sustainability.

Candidate Prerequisites

• Proficiency in CRM platforms and general digital communication technology.
• Possession of a valid EU passport (this is a firm requirement).
• Native or near-native level of Dutch, both verbal and written.
• A genuine enthusiasm for client relations and the energy industry.
• Self-motivated and capable of maintaining peak productivity in a remote working environment.
• Excellent interpersonal and communication skills, maintaining a professional yet helpful demeanor.

Our Package to You

• Monthly performance-based bonuses.
• Comprehensive health insurance coverage.
• A competitive salary package delivered monthly.
• Two extra annual salaries (13th and 14th months) as part of our total compensation structure.
• Full relocation support package, encompassing flight tickets, hotel stays, and professional transport.
• A specialized Relocation Concierge team to handle all paperwork, housing assistance, and local orientation.
• Complete initial training provided to ensure you are fully prepared for the Eneco role in Greece.
• A long-term career path within a prestigious energy company based in Greece.

Experiencing Life in Greece

Embarking on this professional journey to Greece grants you more than just a job; it invites you to immerse yourself in a culture defined by ancient history, breathtaking coastlines, and a relaxed Mediterranean rhythm. The work-life balance here is second to none, giving you plenty of time to explore island getaways or soak up the local heritage after your shift.

The cost of living, combined with the Mediterranean environment, makes relocating to Greece an incredibly popular choice for international professionals. With Mercier Consultancy Group handling every detail of your move, your transition to this beautiful country will be smooth and stress-free, leaving you free to enjoy the culinary delights and glorious weather that make living in Greece a dream come true.

Submit Your Application

If you are eager to elevate your professional profile within the dynamic energy sector, we encourage you to Apply Now. Join our network of successful expats at Mercier Consultancy Group and begin your exciting new chapter under the Mediterranean sun.