Klantenservicemedewerker

Who We Are at Mercier Consultancy Group

At Mercier Consultancy Group, we specialize in connecting ambitious professionals with transformative career paths across the globe. As a leading BPO and international recruitment firm, our mission is to foster a supportive community where your professional trajectory meets life-changing international experiences.

Your Next Career Move

We are thrilled to present a unique opportunity for Spain-based Dutch speakers to elevate their careers as a Klantenservicemedewerker in Greece. If you are eager to combine your expertise in customer support with the chance to experience a stunning Mediterranean lifestyle, this role provides the perfect setting for both personal discovery and professional advancement.

Daily Duties and Responsibilities

• Utilize your Dutch language skills to foster positive, long-term relationships with our valued customers.
• Ensure high-quality resolution of inquiries via chat, email, and telephone.
• Manage and update client files accurately within our CRM platforms.
• Work effectively as a Klantenservicemedewerker to uphold the gold standards of our support division.
• Proactively refine internal support workflows and contribute to process optimization.
• Identify and resolve service issues efficiently to ensure an excellent user journey.
• Engage with colleagues to keep up-to-date with the latest product service developments.

Essential Candidate Profile

• Fluent or native Dutch proficiency is a strict requirement.
• You must hold a valid EU passport.
• Strong ability to communicate complex information in a simple and friendly way.
• An enthusiastic team player who excels in diverse, fast-moving environments.
• Deep interest in the Customer Support Services sector.
• Capable of working independently in either a remote or office capacity within Greece.

Benefits and Compensation

• Full relocation package provided, covering your flights, hotel stay, and transfers to Greece.
• Competitive base monthly salary.
• Comprehensive health insurance coverage.
• Inclusive 13th and 14th monthly salary installments.
• Access to a Relocation Concierge team to assist with all your paperwork and housing needs.
• Monthly bonuses linked to your performance results.
• Complete initial training program to prepare you for success.
• Invitations to exclusive networking events and much more.

Life and Culture in Greece

Choosing to relocate to Greece is a commitment to a life of rich history, warmth, and breathtaking scenery. By accepting one of these Dutch-speaking roles, you are immersing yourself in a culture known for its exceptional hospitality and sun-drenched atmosphere. It is the perfect destination to balance a high-impact career with an enviable quality of life.

Our relocation team takes the stress out of your move, ensuring your transition to Greece is smooth and rewarding. Whether you are captivated by modern urban energy or the peaceful relaxation of the seaside, this country offers the perfect backdrop to advance your professional goals. Join the many experts who have transformed their lives by moving to Greece.

Application Instructions

Are you ready to embark on your new chapter as a Klantenservicemedewerker in Greece? We encourage you to submit your application today, and our recruitment specialists will be in touch to support you through every stage of the hiring process.

Best wishes,
The Recruitment Team at Mercier Consultancy Group