Klantenservicemedewerker

Who is Mercier Consultancy Group?

As a distinguished leader in global BPO and talent acquisition, Mercier Consultancy Group serves as a catalyst for professional evolution. We specialize in connecting ambitious talent with influential international organizations, ensuring that every placement serves as a foundation for long-term career advancement and life-changing personal experiences.

Professional Development & Opportunity

If you are a Dutch speaker currently in the Netherlands looking to transform your professional trajectory, this role offers a unique opportunity to combine high-level skill acquisition with an international career move. We are searching for an engaged Klantenservicemedewerker to join our operations in Greece. This position is designed to fast-track your expertise in the Customer Support Services sector while you immerse yourself in the daily rhythms of the Mediterranean.

Day-to-Day Contributions

• Optimize internal support methodologies and contribute to the evolution of our customer service workflows.
• Ensure high satisfaction by providing clear, effective, and solution-driven support in Dutch.
• Manage incoming contact requests via digital chat, email, and telephone to maintain superior service levels.
• Act as a brand ambassador in the Customer Support Services field, resolving issues with precision and professional tact.
• Maintain data integrity by documenting all interactions within our dedicated CRM software.
• Engage with cross-functional teams to keep your service expertise current and aligned with corporate standards.
• Deliver professional assistance for our international partners within the Customer Support Services industry.

Candidate Requirements

• Must possess a valid EU passport for work eligibility.
• Native or near-native fluency in Dutch is a fundamental requirement.
• Displays a strong interest in pursuing a career within Customer Support Services.
• An approachable, team-focused mindset suited for a fast-evolving, international office environment.
• Capable of working autonomously, whether in a remote capacity or on-site in Greece.
• Demonstrates excellent articulation, with the ability to convey complex technical or service details in an accessible way.

Our Comprehensive Benefits Package

• Full relocation support: covering airfare, airport transfers, and temporary hotel accommodation to kickstart your move to Greece.
• Monthly performance incentives to reward your professional targets.
• Two additional salaries annually (the 13th and 14th-month bonus structure).
• Professional training provided at no cost to master your new duties.
• Competitive base salary paid every month.
• Comprehensive healthcare insurance coverage.
• Access to a personal Relocation Concierge to assist with administrative, housing, and integration logistics.
• Participation in exclusive networking opportunities and career events in Greece.

Embracing Life in Greece

Choosing to relocate to Greece is more than just a change of scenery; it is a commitment to a lifestyle defined by sunshine, ancient history, and immense warmth. By taking on this Dutch-speaking role, you gain access to an unparalleled work-life balance, allowing you to spend your time outside the office discovering stunning coastlines and a world-renowned culture.

Our dedicated relocation assistance ensures that your transition to Greece is smooth, allowing you to focus on your new career adventure. Experience firsthand why so many professionals are elevating their resumes by joining our international teams in Greece, balancing high-impact work with a vibrant Mediterranean existence.

How to Join Us

Are you prepared to embrace a new chapter as a Klantenservicemedewerker in Greece? We invite you to submit your application today. Our talent acquisition specialists are standing by to guide you through each stage of the recruitment process.

Kind regards,
The Recruitment Team at Mercier Consultancy Group