Klantenservicemedewerker

Who is Mercier Consultancy Group?

At Mercier Consultancy Group, we specialize in connecting ambitious talent with world-class international corporations. As a leading player in the BPO and recruitment space, we focus on delivering career paths that blend professional achievement with life-changing global experiences.

Position Summary

If you are yearning for endless sunshine, a Mediterranean coastal lifestyle, and a fresh start, this is a unique opportunity for Belgium-based Dutch speakers to work remotely or on-site from Greece. We are hiring a talented Klantenservicemedewerker to join our vibrant team in this stunning location. This role is perfect for those who want to accelerate their career in the Customer Support Services sector while enjoying the adventure of a lifetime.

Core Duties

• Optimize internal workflows and contribute to the ongoing refinement of our support procedures.
• Ensure precise logging and documentation of client interactions within our CRM platforms.
• Form authentic, positive connections with users through clear, compassionate, and solution-driven Dutch communication.
• Manage diverse inquiries across various channels including email, live chat, and voice calls.
• Identify and rectify service hurdles to deliver a seamless and efficient experience for every customer.
• Coordinate with fellow team members to remain informed about company offerings and maintain top-tier service standards.
• Provide exceptional professional assistance to our global clientele within the Customer Support Services industry.

Mandatory Criteria

• Must hold a valid EU passport.
• Complete fluency in Dutch (written and verbal) is an absolute requirement.
• A proactive spirit with the ability to perform well whether working independently or in a team-oriented setting within Greece.
• A sharp, professional communication style capable of simplifying technical topics for customers.
• Eagerness to progress within the Customer Support Services landscape.
• A friendly, adaptable personality that thrives in a high-energy, international workplace.

Benefits & Rewards

• Full relocation coverage (including flight, accommodation transfers, and hotel stay) for your move to Greece.
• A competitive monthly base salary.
• Two additional salaries annually (13th and 14th month pay).
• Performance-based monthly bonuses.
• Comprehensive health insurance plan.
• Dedicated relocation concierge services to manage your paperwork, housing, and integration.
• Complete initial training provided to ensure you hit the ground running.
• Access to exclusive industry networking events and much more.

Living in Greece

Imagine waking up to the Aegean sun and spending your weekends exploring ancient historical sites or relaxing on world-famous beaches. Relocating to Greece is more than a career move; it is a lifestyle transformation. By securing one of these sought-after Dutch-speaking roles, you gain the freedom to enjoy a superior quality of life that blends modern convenience with timeless Mediterranean charm.

Our relocation team handles all the heavy lifting, ensuring that your transition to your new home in Greece is smooth and stress-free. Whether you prefer the energy of bustling city life or the tranquility of the coast, you will find a perfect work-life balance here. Many professionals are choosing to elevate their careers in Greece, discovering that the path to success is best traveled under the bright Mediterranean sky.

Take the Next Step

Are you feeling ready to start your new chapter as a Klantenservicemedewerker in Greece? Submit your application now and allow our expert recruiters to help you through the placement process. We are excited to hear from you soon.

Warm regards,
The Recruitment Team at Mercier Consultancy Group