Klantenservice voor Netflix

Who We Are at Mercier Consultancy Group

As a distinguished leader in global recruitment and BPO services, Mercier Consultancy Group excels at bridging the gap between exceptional talent and international career milestones. We specialize in crafting tailor-made professional journeys, guiding candidates toward prestigious roles like the Klantenservice voor Netflix position in Greece, and providing comprehensive support to ensure your international relocation is effortless and rewarding.

Role Highlights

We are currently opening doors for talented individuals who thrive in a communal, supportive environment to become the voice of a world-famous streaming giant. This represents a unique opportunity for Spain-based Dutch speakers to embrace a fresh start by relocating to Greece, blending a high-impact role with the vibrant, sun-drenched Mediterranean way of life. If you are eager to join a diverse global network and elevate your career trajectory, we invite you to explore this fantastic opportunity to move to Greece today.

Daily Duties and Responsibilities

• Utilize advanced streaming platform software to troubleshoot playback errors and resolve technical service requests.
• Foster a welcoming environment by engaging with our internal, culturally diverse remote team.
• Ensure customer satisfaction by offering friendly, accurate, and personalized assistance across various communication channels.
• Provide comprehensive help to subscribers regarding account settings, billing cycles, and general inquiries via email, phone, and chat.
• Proactively learn about evolving platform features, new content catalogs, and updated service protocols.
• Work alongside cross-functional departments to address complex technical problems and guarantee an uninterrupted user viewing experience.
• Represent the premier streaming brand by maintaining top-tier support standards during every subscriber interaction.

Candidate Qualifications

• Must be a holder of a valid EU passport.
• Full professional proficiency in Dutch is required (both verbal and written).
• Strong English language skills to facilitate internal training sessions and global collaboration.
• A genuine enthusiasm for the streaming industry and a passion for elevating customer service standards.
• Digital literacy and comfort in navigating software tools and modern technical platforms.
• Exceptional interpersonal and problem-solving abilities with a dedicated focus on the user experience.

Our Comprehensive Benefits Package

• An attractive monthly compensation package, supplemented by 2 additional salaries annually (13th and 14th months).
• A full-service Relocation Concierge team to manage your move to Greece, including paperwork, finding housing, and local integration.
• A complete relocation package which includes pre-booked flights, transfer arrangements, and initial hotel accommodation.
• Professional training provided at no cost to master all aspects of the streaming sector.
• Incentive-based monthly performance bonuses to celebrate your professional growth.
• Inclusive health insurance coverage for your peace of mind.
• The chance to secure a highly desired Dutch-speaking career opportunity in Greece.
• And a host of additional perks!

The Greek Experience

Relocating to Greece provides the perfect backdrop for a balanced professional life, where historical richness blends seamlessly with modern coastal living. While you advance your Klantenservice voor Netflix career, you will enjoy a Mediterranean climate featuring abundant sunshine and access to world-class beaches. Embracing this move means choosing a lifestyle that prioritizes your well-being, making it one of the most rewarding relocation destinations in Europe.

We remove the hurdles from your transition to Greece through our expert Relocation Concierge service. From handling bureaucratic requirements to securing your local residence, we are committed to making your stay exceptional while you enjoy local traditions, delicious cuisine, and the legendary hospitality that attracts professionals from around the globe.

Submit Your Application

If you are eager to pivot your career toward the booming streaming entertainment industry, we would love to connect with you. Simply click the 'Apply Now' link to submit your credentials and join the Mercier Consultancy Group family. We look forward to meeting you soon in Greece!