Klantenservice voor Netflix

Who We Are at Mercier Consultancy Group

As a leading international BPO and talent acquisition specialist, Mercier Consultancy Group excels at bridging the gap between exceptional professionals and premium career opportunities throughout Europe. We are committed to crafting personalized career paths, enabling talented individuals to secure prestigious roles like the Klantenservice voor Netflix position in Greece, while guaranteeing a frictionless and supportive relocation process.

The Opportunity

Imagine swapping grey skies for endless Mediterranean horizons; this is a unique opportunity for Belgium-based Dutch speakers to work from the sun-drenched coast of Greece. We are searching for motivated candidates to join the ranks of the world’s most iconic streaming brand, providing top-tier support in an exciting, high-energy environment. If you are craving a career change that blends professional growth with an adventurous spirit, now is your time to thrive in Greece.

Your Daily Impact

• Contribute to the vibrant, global culture of our international streaming platform team.
• Troubleshoot technical playback issues, handle billing queries, and assist with account navigation for our users.
• Ensure an impeccable user experience by escalating technical challenges to internal specialists when necessary.
• Master the latest streaming features and internal policies to provide precise, helpful information to subscribers.
• Deliver professional, empathetic, and efficient support across telephone, email, and chat channels.
• Maintain consistently high standards of customer service to keep user satisfaction at its peak.
• Navigate specialized digital service tools to resolve inquiries promptly.

What We Require

• You must hold a valid EU passport.
• Professional proficiency in both written and spoken Dutch is essential.
• Strong English language skills for interacting with our diverse international team and completing training.
• An enthusiastic, customer-focused approach to problem-solving.
• Genuine interest in the streaming industry and a passion for supporting users.
• Comfort with modern software, digital platforms, and basic technical troubleshooting.

Package and Perks

• Comprehensive health insurance benefits.
• Inclusive relocation support, including flight, hotel stay, and transfer arrangements.
• Access to our complimentary Relocation Concierge team, who will manage your paperwork and accommodation search.
• Attractive monthly salary boosted by two additional annual salaries (13th and 14th months).
• Performance-based monthly bonuses to reward your hard work.
• In-depth, fully funded training to prepare you for excellence in the streaming sector.
• An incredible career-building experience in Greece.
• And Much More...

The Greek Experience

Relocating to Greece means immersing yourself in a country where ancient culture blends perfectly with modern convenience. Pursuing your career as a Klantenservice voor Netflix representative will reward you with year-round sunshine, a laid-back coastal lifestyle, and a warm, inviting social scene. It is truly the ideal location for those seeking an active work-life balance that is difficult to find elsewhere.

We take all the stress out of your move to Greece, thanks to our expert Relocation Concierge services. Whether it’s finding your new apartment or handling local bureaucratic hurdles, we are there every step of the way, leaving you free to enjoy the world-class Mediterranean diet and the famous Greek hospitality that keeps professionals returning to this beautiful country.

Apply Now

If you are eager to launch an exciting new chapter in the streaming industry, don’t hesitate to reach out. Click 'Apply Now' to submit your details to Mercier Consultancy Group today. We are thrilled to help you start your journey to Greece!