Klantenservice voor Miele

Who We Are: Mercier Consultancy Group

As a distinguished leader in international recruitment, Mercier Consultancy Group serves as the bridge between ambitious professionals and the most iconic brands in Europe. Our firm is dedicated to scouting talent for high-impact roles, focusing on specialized, language-specific career paths that offer growth, professional development, and a chance to work with industry pioneers.

The Role and Your New Life Under the Mediterranean Sun

Picture yourself swapping the city life for azure waters, golden sunsets, and a vibrant culture that redefines work-life balance. We are presenting a unique opportunity for Hungary-based Dutch speakers to elevate their careers through a Klantenservice voor Miele position based in Greece. This role isn't just a job; it’s an invitation to thrive in a stunning Mediterranean setting while representing a world-class electronics brand, fully supported by our comprehensive relocation assistance to get you settled comfortably in Greece.

Daily Tasks and Objectives

• Utilize internal CRM tools to meticulously manage customer interactions and support logs.
• Stay informed about the latest technological advancements and product launches from Miele.
• Assist customers with helpful advice on product usage, maintenance, and features to ensure appliance longevity.
• Coordinate with internal departments to troubleshoot complex issues and guarantee top-tier service delivery.
• Deliver professional technical assistance and customer care for Miele’s high-end electronics.
• Uphold the Miele brand reputation by providing a world-class service experience through email, chat, and phone.
• Resolve technical queries effectively to meet customer satisfaction goals.

Profile Specifications

• Fluent or native command of the Dutch language, both verbal and written.
• Proven track record in customer-centric roles is considered an advantage.
• Possession of a valid EU passport (non-negotiable).
• A proactive mindset capable of succeeding in a hybrid or remote environment while remaining aligned with team goals.
• A genuine enthusiasm for innovative consumer electronics.
• Excellent interpersonal skills, specifically the ability to break down technical concepts into user-friendly advice.

The Benefits Package

• Comprehensive healthcare insurance coverage.
• Access to an expert Relocation Concierge team to manage your move, housing, and documentation in Greece.
• Competitive salary package supplemented by two additional annual salaries (13th and 14th months).
• Full relocation support including flights, hotel, and airport transfer.
• Structured, high-quality training program covering the full range of Miele products.
• Performance-based monthly bonuses.
• A clear path for career growth in Greece alongside a diverse, international workforce.
• Many more exclusive perks.

Living and Working in Greece

Opting for this Dutch-speaking role means more than just a job; it’s a commitment to an enviable lifestyle. Greece is world-famous for its endless sunshine, legendary history, and breath-taking coastal vistas, making it an ideal destination for those seeking a more relaxed yet fulfilling existence. From bustling markets to quiet seaside cafes, you will find that living in Greece provides endless possibilities for exploration and enjoyment.

In addition to the career advancement found in this Klantenservice voor Miele role, you will be immersed in a welcoming Mediterranean culture known for its incredible food and social energy. Our team makes your transition to your new life in Greece entirely stress-free, ensuring you are free to explore, relax, and enjoy all the benefits that make Greece a premier destination for European talent.

Start Your Application

If you are eager to advance your professional journey and become part of a prestigious team in the electronics industry, we invite you to apply. Select 'Apply Now' to begin the process with Mercier Consultancy Group today—we look forward to hearing from you!