Klantenservice voor Miele

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group serves as a distinguished global talent agency, specializing in matching high-caliber professionals with industry-leading organizations across Europe. We excel at scouting unique international assignments, specifically curating roles for Dutch speakers that connect ambitious individuals with prestigious global brands.

Position Summary

If you are seeking to accelerate your career trajectory and sharpen your technical communication skills, this Klantenservice voor Miele role represents a unique opportunity for Netherlands-based Dutch speakers to relocate and work from Greece. By representing Miele, a benchmark for quality in consumer electronics, you will enhance your professional profile while benefiting from our complete relocation support to ensure your move to Greece is both successful and transformative.

Your Daily Objectives

• Utilize internal CRM tools to meticulously document and track all customer interactions.
• Provide expert guidance to users regarding proper appliance operation, maintenance, and features.
• Maintain Miele’s brand reputation by delivering top-tier technical support and service.
• Stay current with evolving product launches and technological advancements within the Miele portfolio.
• Assist customers via live chat, email, and telephone, troubleshooting technical hurdles effectively.
• Work alongside cross-functional teams to solve complex issues and drive high customer satisfaction.
• Deliver professional support for Miele’s premium appliance range to ensure an elite user experience.

Candidate Profile

• Full professional proficiency in Dutch (written and oral).
• Must possess a valid EU passport.
• Strong enthusiasm for consumer electronics and a drive for providing premium service.
• Capacity to work effectively in a hybrid or remote structure while contributing to a collaborative team.
• Prior background in customer-facing roles is highly regarded.
• Sophisticated communication abilities, with a knack for translating complex technical data into easy-to-follow advice.

Compensation and Benefits

• Comprehensive healthcare insurance coverage.
• Full relocation support: covering flights, airport transfers, and hotel accommodation.
• Attractive monthly performance bonuses.
• Generous salary package featuring 14 salaries annually (including 13th and 14th-month payments).
• Professional transition assistance provided by our dedicated Relocation Experts.
• In-depth training program covering the entire Miele product ecosystem.
• An invitation to jumpstart your career in Greece within an inclusive, international business culture.
• And much more...

Life in Greece

Choosing to pursue this Klantenservice voor Miele position means gaining access to the incredible lifestyle that Greece offers. With its iconic Mediterranean climate, deep-rooted historical significance, and beautiful coastal vistas, Greece provides a magnificent environment for achieving a healthy work-life balance. Whether you are spending your free time exploring ancient ruins or enjoying a coffee in a local plaza, life in Greece is designed to satisfy any preference.

Beyond the career-building aspects of this role, you will find yourself immersed in world-class cuisine and a welcoming society. Our relocation concierge team ensures your move to Greece is effortless, allowing you to quickly immerse yourself in the sunny climate, the vibrant culture, and the social atmosphere that makes Greece a premier destination for European professionals.

Apply Today

If you are eager to elevate your professional standing and join a world-class electronics support team, we encourage you to send in your application. Select the 'Apply Now' button to begin your career journey with Mercier Consultancy Group. We are excited to receive your application!