Reserverings Medewerker Bij Booking.com

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a bridge between ambitious professionals and industry-leading global brands. We take great pride in fostering a supportive community where talent thrives, focusing on career paths that marry meaningful professional development with the enriching experience of living and working in Greece.

The Opportunity

We are delighted to present a unique opportunity for Spain-based Dutch speakers to transition into a rewarding professional chapter in Greece. This role is designed for those who value human connection and are eager to master the travel industry while enjoying an exceptional quality of life under the Mediterranean sun.

Core Duties

• Utilize your expertise to handle booking modifications, cancellations, and complex travel adjustments across multiple channels including phone, email, and live chat.
• Champion the Booking.com brand by delivering consistently high-quality support that meets global excellence standards.
• Ensure guest satisfaction by coordinating effectively with international hospitality partners to resolve discrepancies.
• Proactively suggest value-added services that elevate the travel journey for our diverse client base.
• Deliver professional and efficient assistance to Booking.com travelers, addressing inquiries with clarity and care.
• Operate within the tourism sector to facilitate smooth, memorable travel experiences for every user.
• Embody the values of Mercier Consultancy Group while excelling in a sought-after Dutch-speaking role.

Desired Profile

• Excellent command of the Dutch language, both in verbal and written formats.
• Proven ability to manage reservation software and handle several tasks simultaneously within a rapid work environment.
• A valid EU passport or appropriate work permit is a strict requirement for all applicants seeking employment in Greece.
• Enthusiasm for high-level customer service and a genuine interest in the travel and hospitality landscape.
• A collaborative spirit with the professional flexibility required to thrive in a multicultural, international office.
• Background experience in travel coordination, hospitality, or tourism is viewed as a significant asset.

Rewards and Benefits

• Comprehensive insurance coverage for your health and wellbeing.
• An attractive monthly salary enhanced by two additional annual salaries (13th and 14th months).
• Complete relocation assistance including flights, airport pick-up service, and initial hotel housing.
• Consistent monthly performance bonuses to acknowledge your hard work and achievements.
• Access to our dedicated Relocation Concierge team, who will manage your move, legal documentation, and arrival logistics.
• Full, paid professional training to ensure you are fully prepared for your duties in Greece.
• Participation in frequent team-building events and lively company socials.

Embracing Life in Greece

Relocating to Greece opens the door to a world-class lifestyle defined by warmth and history. You will find yourself living in a premier tourism destination where beautiful coastlines meet ancient culture and incredible local cuisine. Becoming part of our Dutch-speaking team is your gateway to balancing a modern career with the relaxed, sunny rhythm of life in the Mediterranean.

Our relocation specialists ensure your move to Greece is handled with ease, leaving you free to focus on your new life. Whether you are driven by the prospect of professional advancement or the allure of the Mediterranean climate, choosing to base your career in Greece is a fantastic decision. Start your new adventure today and enjoy the best of both work and leisure.

Take the Next Step

If you are prepared to advance your professional journey while soaking up the sun, we invite you to apply now. We look forward to welcoming you into the Mercier Consultancy Group family in Greece.