Reserverings Medewerker Bij Booking.com

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group serves as a global bridge for high-caliber talent, specializing in BPO staffing and international recruitment. Our mission is to elevate careers by matching professionals with industry leaders, ensuring that every placement bridges the gap between professional advancement and life-changing personal adventures. We are proud to be the premier choice for candidates seeking to build their future within the vibrant business landscape of Greece.

Position Highlights

Imagine swapping the daily grind for the golden Mediterranean sunshine. This represents a unique opportunity for Belgium-based Dutch speakers to work remotely from Greece, combining a rewarding career in tourism with the coastal lifestyle of your dreams. If you are eager to combine professional success with the allure of a sun-drenched European destination, this role is your perfect next chapter.

Core Duties & Responsibilities

• Utilize your expertise to provide exceptional service, ensuring Booking.com customers enjoy a flawless travel experience.
• Represent the Mercier Consultancy Group’s dedication to excellence within the Dutch-speaking market.
• Proactively resolve issues and booking irregularities in partnership with international hotelier contacts.
• Handle a variety of customer needs, including modifications, booking updates, and cancellations across chat, phone, and email.
• Ensure all tasks align with the world-class quality standards expected of the Booking.com brand.
• Seek out and offer value-added solutions that optimize the travel journey for every client.
• Offer specialized support within the travel sector to maintain high levels of client satisfaction.

Candidate Prerequisites

• Complete fluency in Dutch (both verbal and written) is a non-negotiable requirement.
• Possession of a valid EU passport or a legal work permit for employment in Greece.
• A genuine passion for tourism and a natural ability to assist customers effectively.
• An adaptable personality with a desire to contribute to a diverse, multicultural office environment.
• A track record or background in hospitality, travel planning, or customer-facing roles is highly valued.
• Proficiency in managing digital booking interfaces and handling multiple tasks simultaneously in a fast-paced setting.

The Benefits Package

• Comprehensive healthcare insurance coverage.
• Full relocation support, featuring a dedicated concierge team to manage your move, including flight arrangements, airport pickup, and initial housing.
• Attractive monthly salary boosted by two additional annual salaries (13th and 14th months).
• Incentive-based performance bonuses tailored to reward your ongoing success.
• Inclusive of lively company social events and regular team-building outings.
• Complete initial training provided to ensure you are fully prepared for your new role in Greece.

Embracing Life in Greece

Living in Greece is more than a career decision; it is an invitation to explore stunning historic landmarks, relax on idyllic beaches, and embrace a world-renowned culture of warmth and gastronomy. When you accept this role, you unlock the ability to thrive in a Mediterranean setting while building a professional future in a premier tourism hub.

Our experts handle every logistical detail of your transition, ensuring that moving to Greece is as smooth as possible. Whether you are driven by the prospect of personal growth, the allure of the climate, or the professional prestige of the position, you will find the perfect balance here. Kick off your international adventure with us today.

How to Get Started

If you are ready to pursue a brighter, sunnier career path, we encourage you to submit your application today. We are eager to review your credentials and help you join the Mercier Consultancy Group family in Greece.