Flemish Speaking Customer Service Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across the globe. We pride ourselves on our boutique approach, ensuring every candidate finds a role that elevates their professional journey within the customer support services industry.

Job Overview

We are currently sourcing exceptional professionals for a Flemish Speaking Customer Service Agent position in Greece, offering a unique opportunity to build a career in a sun-drenched European hub. This role is perfect for those seeking to combine high-level customer support services expertise with a vibrant Mediterranean lifestyle.

Key Responsibilities

• Provide high-quality omni-channel support to customers via phone, email, and live chat within the customer support services sector.
• Effectively troubleshoot and resolve customer inquiries with a focus on first-contact resolution.
• Maintain detailed customer records and documentation in accordance with company protocols.
• Deliver professional and empathetic communication to ensure high levels of customer satisfaction.
• Stay up-to-date with product knowledge and internal processes to provide accurate assistance.
• Collaborate with internal teams to escalate complex issues and enhance the overall service experience.
• Contribute to the success of one of the most exciting Flemish-speaking jobs currently available in the international market.

Requirements

• Native or fluent Flemish (spoken and written).
• Valid EU passport (mandatory).
• Professional proficiency in English for team collaboration.
• Excellent communication skills with a customer-centric mindset.
• Prior experience in the customer support services industry is considered a significant advantage.
• Ability to adapt to new software and fast-paced environments.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Choosing to pursue jobs in Greece offers an unparalleled quality of life, where ancient history meets modern living. Living in Greece allows you to enjoy year-round sunshine, world-famous beaches, and a rich cultural heritage that makes it one of the most sought-after destinations in Europe. This is the ideal environment to balance your career goals with an active social lifestyle.

When you accept this Flemish Speaking Customer Service Agent position in Greece, you gain access to an affordable cost of living, exquisite local cuisine, and the legendary hospitality of the locals. Our relocation package ensures that your transition to Greece is seamless, allowing you to settle in and thrive in your new home from day one.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a stunning Mediterranean location, click Apply Now to submit your application. Mercier Consultancy Group is committed to your success, and we look forward to reviewing your profile.