German Speaking Video Streaming Customer Experts

Our Agency Profile

Mercier Consultancy Group stands as a leading force in European talent acquisition, bridging the gap between top-tier candidates and prestigious global corporations. We pride ourselves on our reputation for excellence, placing highly skilled professionals into strategic roles that drive long-term career success across the continent.

Professional Development and Role Overview

We are delighted to present a unique opportunity for Poland-based German speakers to accelerate their careers as German Speaking Video Streaming Customer Experts while working from beautiful Greece. This role serves as a springboard for professional growth, offering you the chance to sharpen your communication and technical problem-solving skills while supporting a world-renowned streaming giant in a fast-paced, high-impact environment.

Core Duties

• Maintain detailed logs of user inquiries within our CRM to drive operational efficiency.
• Resolve technical challenges, billing questions, and navigation hurdles for streaming subscribers.
• Ensure every interaction acts as a reflection of our partner's premium brand status.
• Stay informed about the latest platform updates and show releases to provide expert guidance.
• Deliver exceptional, solution-driven support through chat, phone, and email channels.
• Prioritize and escalate intricate streaming bugs to our specialized engineering team.
• Foster high levels of client satisfaction by providing personalized assistance.

Candidate Prerequisites

• Proficiency in both written and spoken German is essential.
• Capability to relocate to Greece for this professional opportunity.
• An EU passport or valid residency/work authorization for the European Union.
• Solid grasp of English for internal collaboration with our multinational team.
• Genuine interest in the digital media, video content, and streaming sectors.
• High-level interpersonal communication skills paired with a commitment to customer satisfaction.

Compensation and Benefits

• Career advancement paths and progression within our global network.
• Comprehensive private health insurance package.
• Competitive salary complemented by 13th and 14th-month bonus payments.
• A robust, fully paid relocation package including hotel stay, flights, and transfers.
• Performance-based monthly incentives to acknowledge your hard work.
• Extensive training sessions to help you master the streaming platform technology.
• Social gatherings and a dynamic atmosphere in an international office setting.

Living in Greece

Embarking on this journey to Greece means choosing a lifestyle defined by Mediterranean warmth and rich cultural experiences. Beyond your professional duties, you will immerse yourself in an environment filled with iconic historical landmarks, golden coastlines, and a thriving social life that offers an exceptional standard of living.

Our dedicated team handles the logistics of your move to Greece, ensuring that you can settle in comfortably and enjoy the world-famous local hospitality and cuisine. By joining our team in Greece, you gain both a career-defining role and the chance to experience one of the world's most sought-after destinations.

Application Process

Ready to elevate your career and begin your international chapter in Greece? We invite you to submit your application today to join the talented team at Mercier Consultancy Group.