German Speaking Netflix Customer Experts

Our Agency and Vision

Mercier Consultancy Group serves as a global leader in talent acquisition and BPO services. We focus on fostering connections between high-potential individuals and industry-leading corporations. Our mission is to provide life-enhancing employment opportunities for German speakers who are eager to advance their professional trajectories within world-class organizations across Europe.

Role Highlights

We are searching for enthusiastic individuals to step into the role of German Speaking Netflix Customer Experts. This is a unique opportunity for Luxembourg-based German speakers to work remotely from Greece, offering the perfect equilibrium between a specialized corporate career and an immersive Mediterranean lifestyle. It is an ideal move for those who thrive in dynamic, innovative environments like the streaming sector.

Daily Functions

• Maintain detailed records and CRM documentation regarding all user interactions.
• Assist subscribers with technical inquiries, including interface navigation, account configuration, and device troubleshooting.
• Deliver professional support in German to members of a top-tier global streaming service.
• Offer insights to internal teams by reporting on recurring user trends and feedback.
• Handle subscription and billing-related queries with a focus on high satisfaction.
• Deepen your knowledge of the platform's service features to ensure a premium user experience.
• Support the company’s commitment to service excellence by participating in continuous process optimization.

Prerequisites

• A valid EU passport or the legal right to work in Greece.
• Proficiency in German, both written and verbal.
• Comfortable operating multiple digital tools while maintaining high output accuracy.
• Strong interpersonal skills paired with a genuine interest in digital entertainment and tech.
• An optimistic, growth-oriented mindset ready to embrace relocation for this premier career opportunity.
• Previous experience in customer-facing roles is welcomed but not strictly required.

Compensation and Perks

• Full relocation coverage (including flight, transport, and initial hotel accommodations).
• Attractive monthly base salary.
• Additional monthly performance-based incentives.
• Two supplementary annual salaries (13th and 14th-month bonuses).
• Full health insurance plan.
• In-depth, paid professional training regarding the latest streaming technologies.
• Integration into a supportive and diverse international professional community living in Greece.
• Many other exclusive benefits.

The Experience of Living in Greece

Relocating to Greece provides an exceptional standard of living where the legacy of antiquity meets a modern, fast-paced society. Accepting this position means waking up to abundant sunshine, pristine coastlines, and a social environment that turns every week into an adventure. It represents a rare chance to achieve significant personal growth in a beautiful setting.

We ensure your transition is seamless with our comprehensive relocation support. You will quickly find yourself immersed in local Mediterranean culture, enjoying world-renowned culinary experiences, and benefiting from a cost-of-living structure that maximizes your earnings. Join the growing network of experts who have chosen to establish their professional footprint in Greece.

Application Process

Are you prepared to launch your next chapter as one of our German Speaking Netflix Customer Experts? We invite you to step into this role in Greece and elevate your career within an international context. Simply select "Apply Now" to share your details; a representative from Mercier Consultancy Group will contact you shortly to guide you through the next steps. We look forward to your application.