German Speaking Customer Service for a leading German insurance group

Who is Mercier Consultancy Group?

At Mercier Consultancy Group, we act as a bridge between world-class talent and global enterprises. Our expertise lies in orchestrating smooth international career shifts, helping skilled individuals secure prestigious roles like this German Speaking Customer Service opening in Greece.

Position Highlights

If you are seeking professional liberation and a fresh start, this represents a unique opportunity for Hungary-based German speakers to relocate and thrive in Athens. We are looking for talented communicators to represent a top-tier German insurance provider, offering you the chance to combine your language skills with a new, exciting chapter in a vibrant Mediterranean city.

Core Duties

• Build and sustain positive client relationships through active listening and effective problem resolution.
• Manage diverse customer requests via email, live chat, and voice channels with care.
• Evaluate insurance policy documentation and claims for accuracy and regulatory alignment.
• Record all interactions meticulously within our CRM database to maintain high service standards.
• Deliver expert guidance to policyholders regarding their insurance plans and specific coverage benefits.
• Work alongside internal team members to improve overall customer satisfaction levels.
• Stay updated on evolving insurance industry mandates and internal company protocols.

Candidate Prerequisites

• A valid EU passport is an essential requirement for working in Greece.
• Full professional proficiency in both written and spoken German.
• A positive mindset with a genuine drive to build a long-term career within the insurance sector.
• Strong multitasking abilities and comfortable operating in a fast-paced digital work environment.
• Prior experience in customer support or the insurance field will be highly regarded.
• Excellent interpersonal communication skills and a dedicated customer-first approach.

Total Compensation Package

• Attractive Monthly Salary
• Monthly Performance Bonus
• Full Relocation Support (includes hotel, flight, and airport transfer)
• Comprehensive Health Insurance and extra incentives
• Professional training provided immediately upon arrival
• Plus many additional perks

Living and Working in Greece

Relocating to Greece is a life-changing decision that blends career growth with a spectacular Mediterranean lifestyle. You will have the chance to explore ancient history, relax on sunny coasts, and immerse yourself in a culture known for its warmth and hospitality. Choosing to move to Greece provides the perfect backdrop to balance your career goals with a high quality of life.

Your journey to life in Greece is fully supported by our relocation experts, ensuring you settle in comfortably. From the local gastronomy to the vibrant social atmosphere, we are committed to making your transition as seamless as possible so you can fully enjoy your new home in Greece.

How to Get Started

If you are ready to pursue this career move with a leading German insurance group, we encourage you to start your application today. Use the 'Apply Now' button to share your details and become part of our diverse international community. We look forward to reviewing your application soon.

Best regards,
The Recruitment Team at Mercier Consultancy Group