German Speaking Customer Service for a leading German insurance group

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group is a specialized global talent agency that bridges the gap between ambitious professionals and top-tier companies across Europe. We excel at orchestrating smooth international relocations, helping talented individuals secure life-changing roles, such as this German Speaking Customer Service opening based in Greece.

The Opportunity Awaits

We are offering a unique opportunity for Czech Republic-based German speakers to trade their daily routine for the sun-drenched beauty and adventurous spirit of Athens. Join a world-class insurance leader where you can build your expertise while thriving in a vibrant, international community. This role is perfect for those who want to merge a sophisticated professional career with the warmth of the Mediterranean.

Daily Professional Duties

• Build lasting client rapport through attentive service and skilled resolution of issues.
• Manage insurance-related inquiries across email, chat, and voice channels with accuracy.
• Verify and process insurance documentation to ensure complete regulatory compliance.
• Assist policyholders by clarifying coverage terms and product specifics.
• Document every interaction precisely within our internal CRM to maintain high service standards.
• Coordinate with various departments to ensure seamless support delivery.
• Keep up-to-date with evolving industry legislation and corporate guidelines.

Candidate Qualifications

• Native or fluent proficiency in German (both verbal and written) is non-negotiable.
• You must possess a valid EU passport to be eligible for employment in Greece.
• A customer-first mindset paired with excellent communication talents.
• Strong digital literacy and the ability to juggle multiple tasks efficiently.
• Previous experience in the insurance sector or professional customer support is a major advantage.
• A proactive personality eager to jumpstart a career abroad.

Our Compensation & Perks

• Comprehensive health coverage and extra perks.
• Relocation support including flight, transfer, and initial hotel stay.
• Monthly salary that is highly competitive.
• Professional training provided upon arrival.
• Two additional salaries annually (13th and 14th month pay).
• Attractive monthly performance bonuses.
• Plus many additional benefits.

Experiencing Life in Greece

Choosing to move to Greece means embracing an incredible lifestyle filled with rich culture, breathtaking coastal views, and endless sunshine. This position offers you the perfect environment to find a work-life balance that simply isn't possible elsewhere, blending career progression with the warm hospitality of the Mediterranean.

Beyond the office, you will enjoy a high quality of life, legendary cuisine, and historical wonders right on your doorstep. We facilitate your entire move, ensuring your transition to Greece is smooth and stress-free, so you can focus on enjoying your new chapter in this beautiful country.

Submit Your Application

If you are prepared to advance your professional journey with a major German insurance brand in an iconic international destination, we encourage you to apply. Use the 'Apply Now' link to register your interest and join our prestigious network of global talent. We are excited to read your application.

Warmly,
The Recruitment Team at Mercier Consultancy Group