German Speaking Customer Service for a leading German insurance group

Who is Mercier Consultancy Group?

At Mercier Consultancy Group, we act as a bridge for high-caliber talent aiming to secure top-tier roles across Europe. Our expertise lies in managing smooth international career shifts, and we are currently thrilled to present this career-defining opportunity for a German-speaking customer service specialist to represent a prominent German insurance firm located in Greece.

Position Highlights and Career Growth

This role presents a unique opportunity for Netherlands-based German speakers to accelerate their career momentum while enjoying a substantial financial package, including yearly bonuses and premium rewards. We are looking for motivated candidates to become the voice of a major German insurance brand in Athens. By stepping into this international environment, you will handle sophisticated insurance tasks and provide vital support to a diverse clientele, setting a strong trajectory for your future professional success.

Daily Professional Duties

• Build and sustain client trust through empathetic problem-solving and professional engagement.
• Update and maintain meticulous service records within our CRM software to ensure quality.
• Offer expert guidance to policyholders regarding their coverage options and insurance products.
• Partner with cross-functional teams to enhance the overall customer experience within the insurance sector.
• Evaluate insurance claim details and associated files for precision and compliance.
• Stay updated on evolving insurance industry mandates and internal company protocols.
• Efficiently address incoming client questions via email, phone, and digital chat channels.

Essential Qualifications

• Complete fluency in the German language (both written and verbal) is a non-negotiable requirement.
• Possession of a valid EU passport, which is essential for your legal employment in Greece.
• High level of digital literacy and the ability to manage multiple tasks simultaneously.
• A driven, positive outlook and a desire to forge a long-term career path in the international insurance market.
• Strong capacity for clear communication paired with a dedicated focus on the customer journey.
• Prior background in the insurance industry or customer support settings is highly valued.

Our Benefits Package

• Full relocation support (inclusive of flights, initial hotel stay, and airport transfer).
• Competitive base monthly remuneration.
• Attractive performance-based bonus structure.
• Comprehensive medical coverage plus additional perks.
• Structured professional training provided immediately upon arrival.
• A host of other professional benefits.

Living and Working in Greece

Choosing to move to Greece means embracing a world of historic charm, stunning beaches, and a vibrant social atmosphere. You will discover that life in Greece offers the perfect harmony between a demanding international career and a relaxed, sunny Mediterranean lifestyle. Our team ensures that your relocation to Greece is smooth and well-supported, allowing you to settle into your new surroundings with ease.

Beyond the immediate career gains, residing in Greece grants you access to an exceptional standard of living and world-class dining. We are fully committed to your success as you integrate into your new environment, ensuring that your time in Greece is both a productive and rewarding chapter of your international journey.

Submit Your Application

If you are prepared to advance your professional journey with a renowned German insurance firm while living in an idyllic Mediterranean setting, we invite you to apply. Simply click the button below to send us your details and become part of our international professional community. We look forward to reviewing your credentials.

Best regards,
The Recruitment Team at Mercier Consultancy Group