German Speaking Customer Service for a leading German insurance group

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a global leader in talent acquisition, dedicated to bridging the gap between exceptional professionals and Europe’s most prestigious employers. We specialize in managing end-to-end international career moves, with a primary focus on securing rewarding placements for our candidates—such as this prime role for a German Speaking Customer Service for a leading German insurance group professional based in Greece.

Your Path to Professional Freedom

Are you seeking a change that combines professional growth with a bold change of scenery? This position offers a unique opportunity for Spain-based German speakers to work remotely from Greece, trading the daily grind for a vibrant Mediterranean life. We are seeking talented individuals who thrive in fast-paced, multinational teams to represent a top-tier German insurance firm. In this role, you will be the bridge between complex insurance solutions and our international clientele, enjoying a career that prioritizes both impact and flexibility.

Your Core Responsibilities

• Build and sustain positive relationships with clients through expert advice and effective problem resolution.
• Monitor and evaluate insurance claim documentation to guarantee accuracy and strict compliance.
• Deliver top-tier support across multiple communication channels including chat, email, and telephone.
• Collaborate with cross-functional teams to refine and optimize the customer experience within the insurance sector.
• Document every client interaction in our CRM database to maintain high service standards.
• Keep up-to-date with evolving company policies and broader industry regulations.
• Advise policyholders on coverage specifics and the full range of available insurance products.

Qualifications We Value

• Full professional proficiency in both written and spoken German is a non-negotiable requirement.
• Demonstrated ability to multitask and navigate digital tools with ease.
• A valid EU passport is required to facilitate your legal employment in Greece.
• Strong interpersonal skills combined with a natural drive to provide exceptional service.
• Enthusiasm for building an international career within the insurance industry.
• Previous background in insurance or high-volume customer service environments is viewed as a distinct advantage.

Benefits and Compensation Package

• Comprehensive health insurance coverage plus additional perks.
• Inclusive relocation support (covering flight, accommodation, and transfer services).
• Fixed monthly salary supplemented by performance-based bonuses.
• Guaranteed 13th and 14th monthly salary installments per year.
• Complete professional induction and training upon your relocation to Greece.
• Market-leading salary structures.
• Additional corporate benefits.

Living in Greece

Relocating to Greece means choosing a lifestyle defined by coastal beauty, historical depth, and endless sunshine. By choosing this career path in Greece, you are choosing a culture known for its warm hospitality and a slower pace of life that perfectly complements a busy professional schedule. Every day offers a new chance to enjoy the authentic Mediterranean lifestyle while advancing your career at the highest level.

The move to your new home in Greece is facilitated by our full relocation support, ensuring your transition is as smooth and stress-free as possible. From world-class dining to an incredible quality of life, Greece serves as the ideal backdrop for this next step in your career. We are committed to ensuring your successful arrival and long-term satisfaction in your new home.

How to Get Started

If you are eager to advance your career with a major player in the German insurance sector, we invite you to register your interest today. Select the 'Apply Now' option to send us your credentials and join our global candidate network. We look forward to reviewing your application.

Best regards,
The Recruitment Team at Mercier Consultancy Group