German Speaking Customer Service for a leading German insurance group

Who is Mercier Consultancy Group?

As a distinguished international recruitment specialist, Mercier Consultancy Group focuses on bridging the gap between exceptional talent and prominent European employers. We take great pride in orchestrating smooth international career moves, ensuring that our candidates secure high-caliber roles, such as this prominent German Speaking Customer Service for a leading German insurance group position based in Greece.

Your New Adventure Abroad

Imagine trading the familiar scenery of Austria for the radiant sunshine and sparkling Aegean waters of Greece. We are thrilled to offer a unique opportunity for Austria-based German speakers to work remotely from Greece, providing professional support for a powerhouse in the insurance sector. If you are seeking a career shift that combines professional growth with a sun-drenched Mediterranean adventure, this role in Athens is your perfect match.

Daily Professional Duties

• Deliver professional and empathetic assistance to clients via chat, email, and telephone.
• Work alongside various internal teams to ensure a frictionless client experience.
• Evaluate insurance documentation and claims to confirm compliance and precision.
• Address policyholder inquiries regarding coverage terms and specific insurance products.
• Uphold the highest service standards by maintaining accurate records in our CRM software.
• Stay fully briefed on shifting industry regulations and organizational protocols.
• Cultivate lasting rapport with customers through effective and timely problem-solving.

Essential Candidate Profile

• Fluency in German (both spoken and written) is non-negotiable.
• You must hold a valid EU passport to qualify for this role in Greece.
• A naturally customer-oriented mindset with stellar interpersonal communication skills.
• High level of digital literacy and the ability to multitask in a fast-paced environment.
• An enthusiastic outlook and a desire to forge a long-term career path in international insurance.
• Previous experience in insurance or premium-tier customer support is considered a distinct advantage.

Our Package and Benefits

• Full relocation support (flights, hotel, and airport transfer).
• Competitive salary structure.
• Performance-based monthly bonuses.
• Comprehensive health insurance plan and further perks.
• In-depth professional training upon your arrival.
• A wealth of additional rewards.

Living in Greece

Relocating to Greece is far more than a simple career change; it is an invitation to embrace a vibrant Mediterranean way of life. Known globally for its ancient history, breathtaking coastline, and constant sunshine, Greece offers a lifestyle that truly balances demanding professional duties with a relaxed, welcoming cultural environment. Settling into life in Greece means you will enjoy exquisite cuisine and a warm, inviting social atmosphere every single day.

Our commitment to your transition includes a thorough relocation strategy designed to make your move to Greece as seamless as possible. We prioritize your well-being, ensuring you feel supported as you establish yourself in this beautiful Mediterranean hub. This position in Greece serves as an incredible milestone for any ambitious international professional.

Start Your Application

If you are eager to advance your professional journey with an industry-leading insurance group while residing in a stunning international destination, we encourage you to act today. Select the 'Apply Now' button to submit your credentials and join our global community of high achievers. We look forward to learning more about you.

Best regards,
The Recruitment Team at Mercier Consultancy Group