German Speaking Customer Experts for Miele

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we specialize in bridging the gap between exceptional professionals and industry-leading global brands. Our mission is to facilitate rewarding career paths that stretch beyond borders, providing high-caliber talent with the chance to thrive in vibrant, sunny locations while representing some of the most respected names in business today.

Your Next Career Move

We are thrilled to present a unique opportunity for Switzerland-based German speakers to work remotely from Greece as a Customer Expert for Miele. Moving abroad is about more than just a job; it is about building a community and finding balance. We are searching for motivated, people-oriented individuals to join our growing team in a setting where your professional contributions directly impact the reputation of a global premium home appliance leader.

Role Expectations

• Stay ahead of the curve by attending regular workshops covering the latest technological advancements in home appliances.
• Ensure the high-quality reputation of the Miele brand is maintained in every interaction with our clients.
• Work effectively alongside a diverse international team to provide a consistent service experience for German-speaking users.
• Expertly navigate technical troubleshooting and product queries across various communication channels, including email, phone, and chat.
• Maintain detailed and precise records of every customer contact within our management system.
• Deliver professional support as a brand ambassador for Miele, an iconic name in premium electronics.
• Approach complex inquiries with a calm demeanor and a focus on finding effective, lasting solutions.

Essential Qualifications

• Excellent communication skills, both written and verbal, in German.
• A valid EU passport or a permit that grants you the right to reside and work in Greece.
• Adaptability to new software and an eagerness to develop your technical skills further.
• A functional level of English for seamless communication in our multicultural office workspace.
• Prior background in the consumer electronics sector or a customer service capacity is a major advantage.
• A driven personality with a genuine desire to assist others in a dynamic, fast-paced environment.

Benefits and Compensation

• Assistance with all mandatory bureaucratic and relocation paperwork for your move to Greece.
• Attractive monthly earnings plus two bonus salaries annually (13th and 14th month).
• Comprehensive health coverage and additional social welfare benefits.
• A complete relocation package, which covers flight arrangements, airport pick-up, and hotel stays upon arrival.
• A professional environment that prioritizes your development and long-term career growth.
• Quality-based performance bonuses that reward your hard work and commitment.
• Specialized training programs designed to make you an expert on all Miele product lines.

Living and Working in Greece

Embracing a new life in Greece means balancing a modern professional career with a rich, Mediterranean lifestyle. From the historic landmarks to the breathtaking seaside, relocation to this country provides a daily experience that is both inspiring and relaxing. You will discover an environment where the famous Greek hospitality makes newcomers feel at home almost immediately.

Our dedicated team ensures your transition to Greece is completely handled, leaving you free to focus on your new role and your personal adventures. With our full support, you can look forward to a seamless move and a high quality of life that pairs perfectly with your career at the forefront of the premium electronics industry.

Application Procedure

If you are prepared to embark on this life-changing chapter and want to take your career to the next level, we invite you to apply through our portal today. We look forward to reviewing your application and helping you coordinate your move to Greece.

Best regards,
The Recruitment Team at Mercier Consultancy Group