German Speaking Customer Experts for Miele

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group serves as a bridge between high-achieving professionals and globally recognized companies. We specialize in executive and operations recruitment, successfully placing talent in high-growth roles throughout Europe and ensuring that every candidate finds a pathway to professional success in iconic Mediterranean settings.

Your Path to Sunshine and Success

If you are currently based in Austria and looking to trade the mountain air for the radiant Mediterranean sun, this is your invitation to start a new chapter. We are recruiting German Speaking Customer Experts for Miele to relocate to Greece. This represents a unique opportunity for Austria-based German speakers to work remotely from Greece, combining a high-impact role with the vibrant, sun-drenched lifestyle that only this corner of the world can offer.

Role Expectations and Tasks

• Utilize your expertise to resolve technical queries regarding Miele's premium home appliance portfolio.
• Ensure all interactions reflect the elite level of service synonymous with the Miele reputation.
• Coordinate via multiple channels, including live chat, email, and telephone, to provide timely assistance.
• Maintain detailed logs of all client communications within our internal CRM environment.
• Stay ahead of the curve by participating in continuous workshops centered on innovative consumer electronics.
• Work effectively within a diverse, international cohort to facilitate a superior experience for our German-speaking clientele.
• Apply a technical and analytical approach to troubleshoot and solve complex product-related concerns.

What We Require

• Full professional proficiency in German (spoken and written).
• Hold a valid EU passport that permits legal residency and employment within Greece.
• A working grasp of the English language to communicate effectively in our multicultural office hub.
• Customer care or electronics-sector experience is viewed as a major benefit.
• An eager, growth-oriented mindset ready to master emerging technical systems.
• Strong interpersonal abilities and a genuine dedication to delivering high-quality support.

Our Comprehensive Benefits

• Full relocation support provided, encompassing flight costs, arrival hotel stay, and airport transfer services.
• Monthly salary coupled with the security of 2 additional salaries annually (13th and 14th months).
• Monthly performance incentives tied to your professional KPIs.
• Guidance and support through the entirety of your administrative relocation process to Greece.
• Extensive initial and ongoing training regarding all Miele product categories.
• Inclusion in a dynamic, international team with a strong focus on internal promotion and professional development.
• Full health insurance coverage and a suite of local social benefits.

Life Under the Grecian Sun

Relocating to Greece means immersing yourself in a culture defined by its rich history, azure waters, and an enviable relaxed pace of life. Accepting this role allows you to step away from the daily grind and enjoy Mediterranean gastronomy, explore breathtaking islands, and join a community celebrated for its legendary hospitality. Every day offers a new discovery, from the bustling urban energy of the city to the quiet beauty of the coastline.

Our dedicated team handles the logistics of your move to Greece, ensuring you can transition seamlessly and focus entirely on your new adventure. Experience the perfect harmony of a thriving career in technology and a lifestyle characterized by sun, culture, and coastal charm.

Taking the Next Step

If you are prepared to advance your professional journey and embrace a life-changing move to Greece, we invite you to submit your application today. Our team is eager to review your background and support your relocation process. Join our team and begin your adventure.

Sincerely,
The Recruitment Team at Mercier Consultancy Group