German Speaking Customer Experts for Miele

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading brands across Europe. We take pride in facilitating life-changing career opportunities, helping candidates secure top-tier German-speaking jobs in some of the most vibrant Mediterranean locations.

Job Overview

We are currently looking for professional talent to join our team for the German Speaking Customer Experts for Miele position in Greece. This role represents an exceptional opportunity to represent a world-class leader in the premium consumer electronics sector while enjoying a rewarding career in one of Europe’s most beautiful destinations.

Key Responsibilities

• Provide world-class customer support for Miele, a global leader in high-end consumer electronics and home appliances.
• Assist customers with technical troubleshooting, product information, and service inquiries via phone, email, and chat.
• Maintain the high standard of service excellence that defines the Miele brand identity.
• Resolve complex consumer electronics issues with patience, technical proficiency, and a solution-oriented mindset.
• Manage customer documentation and record interactions accurately within the company database.
• Participate in ongoing training to stay updated on the latest consumer electronics innovations and product developments.
• Collaborate with international teams to ensure a seamless experience for all German-speaking clients.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Valid EU passport or work permit allowing residency and employment in Greece.
• Previous experience in customer service or the consumer electronics industry is considered a significant asset.
• Strong communication skills and a passion for helping others in a fast-paced environment.
• Basic proficiency in English to collaborate within our diverse, multi-cultural office environment.
• A proactive attitude toward learning and adapting to new technology systems.

What We Offer

• Competitive Monthly Salary package plus 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus linked to service quality and KPIs.
• Fully Paid Relocation Package (includes flight, airport transfer, and initial hotel accommodation).
• Professional training provided on consumer electronics product lines.
• Comprehensive health insurance and additional social benefits.
• Assistance with all administrative procedures for your relocation to Greece.
• A multicultural work environment that supports career growth and development.

Life in Greece

Choosing to work in Greece offers a unique blend of ancient history, stunning Mediterranean landscapes, and a vibrant modern lifestyle. When you accept one of our German-speaking jobs, you are not just getting a career boost; you are embracing a life under the sun, enjoying world-class cuisine, and experiencing the legendary hospitality that Greece is famous for globally.

Our full relocation support ensures your transition to Greece is smooth and stress-free, allowing you to settle in quickly and start exploring the beautiful islands, coastal towns, and bustling city centers. The quality of life in Greece is unmatched, providing a perfect balance between a professional career in the consumer electronics sector and a fulfilling personal life.

How to Apply

If you are ready to elevate your career and embark on an unforgettable journey with us, we invite you to apply now. Join our successful team and take the next step in your professional life. We look forward to receiving your application and assisting you with your move to Greece.

Sincerely,
The Recruitment Team at Mercier Consultancy Group