German Speaking Customer Experts for messaging app

Our Agency Expertise

At Mercier Consultancy Group, we specialize in bridging the gap between exceptional talent and industry-leading global organizations. As a boutique recruitment firm, we focus on helping ambitious individuals secure rewarding positions that elevate their professional trajectory within the digital services and BPO sectors.

The Opportunity

We are thrilled to present a unique opportunity for Luxembourg-based German speakers to work remotely from Greece, embarking on an international career move. This role is designed for social media enthusiasts who value connection, community, and personal development. By joining our team in Greece, you will be immersing yourself in a vibrant environment that balances professional achievement with a fantastic way of life.

Day-to-Day Functions

• Maintain platform integrity by monitoring user-generated content and ensuring adherence to community safety standards.
• Provide compassionate, brand-aligned support to German-speaking users of a top-tier messaging platform.
• Assist users in resolving complex technical or account-related inquiries through email, chat, and social media channels.
• Update and contribute to internal knowledge banks to improve the overall support experience.
• Serve as a primary point of contact for world-class user assistance within the social media space.
• Keep pace with the latest digital trends and platform changes in the social media ecosystem.
• Work closely with internal departments to optimize product functionality and user interaction flows.

Candidate Qualifications

• High level of proficiency in both written and spoken German is required.
• Possession of a valid EU passport is necessary to secure residency and employment in Greece.
• A strong desire to grow professionally within a fast-moving, international organization.
• Prior background in tech support or client-facing service roles is highly valued.
• A natural passion for digital technology and current social media habits.
• Exceptional interpersonal skills combined with a solid grasp of modern social media dynamics.

Benefits and Compensation

• Attractive monthly salary packages.
• Two additional salaries provided annually (13th and 14th month pay).
• Performance-based monthly bonuses to reward your hard work.
• Comprehensive relocation support including flights, hotel, and transfer arrangements.
• Full coverage of professional training and onboarding costs.
• Full-spectrum health insurance coverage.
• Broad pathways for advancement across the global social media sector.
• And much more...

Embracing Life in Greece

Relocating to Greece means stepping into a lifestyle where historical wonder meets contemporary relaxation. Those who choose to build their future here are greeted by a climate that invites outdoor living, combined with a hospitality culture that is famous around the globe. The scenic coastal vistas and sunny weather create a refreshing atmosphere, ensuring your time away from the office is just as fulfilling as your career.

Living in this Mediterranean hub, you will find a blend of exquisite local cuisine, an energetic social scene, and endless opportunities to explore ruins or relax on golden beaches. Whether you are finding your rhythm in the urban heart of Athens or settling into a seaside town, the transition to living in Greece offers an enriching cultural journey, making this German-speaking role an ideal life transition.

Application Process

If you are prepared to embark on this adventure and want to elevate your professional profile with a leading German-speaking position, we invite you to submit your application now. Connect with the Mercier Consultancy Group team today to start your new chapter in beautiful Greece.