German Speaking Customer Experts for messaging app

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a leading bridge for talent, linking highly skilled professionals with prestigious global organizations across the European continent. Our firm is dedicated to simplifying the complex process of international job placement, specifically focusing on helping ambitious individuals land influential roles within the BPO and digital communication spaces.

The Opportunity Awaits

If you are yearning for a change of scenery, this is a unique opportunity for Austria-based German speakers to work remotely from Greece. We are searching for dynamic, service-oriented professionals to represent a major messaging app, blending career advancement with the warm, sun-drenched adventure of Mediterranean living. By choosing this path, you secure both a professional step up and an upgrade in your daily lifestyle.

Daily Professional Duties

• Maintain platform safety by monitoring user-generated content and applying established community guidelines.
• Assist users of a high-profile global messaging platform by delivering top-tier support.
• Stay ahead of the curve by mastering the latest updates within the fast-changing social media industry.
• Handle incoming inquiries through social media, email, and live chat channels to ensure high satisfaction.
• Draft clear, empathetic responses that perfectly align with the messaging application’s official brand voice.
• Work alongside various departments to refine interface features and elevate the overall user journey.
• Update internal resource databases to improve the support workflow for all German-speaking clientele.

What We Require

• Native or near-native proficiency in German, both written and spoken.
• Proven passion for technology and a drive for achieving excellence.
• Possession of a valid EU passport or a permit that grants you the right to work in Greece.
• Strong interpersonal skills with a sophisticated grasp of modern social media trends.
• Capacity to excel within a rapid-paced, international corporate environment.
• Previous background in tech support or customer care roles is viewed as a significant asset.

Our Comprehensive Package

• Full coverage of relocation costs, including flights, initial accommodation, and transfer services.
• A competitive salary structure.
• Guaranteed 13th and 14th monthly salaries annually.
• Opportunities for significant career progression in the social media sector.
• A performance-based monthly bonus.
• Professional, high-standard training programs fully paid for by the company.
• A full-scope health insurance policy.
• And a variety of additional benefits.

The Experience of Living in Greece

Relocating to Greece means entering a world where ancient heritage blends seamlessly with modern coastal living. This region is world-famous for its inviting climate, warm cultural hospitality, and breathtaking seaside vistas, ensuring your transition abroad is as enjoyable as it is career-defining.

Professionals who decide to move to Greece find themselves in a vibrant setting, whether they are enjoying iconic local gastronomy or soaking up the lively atmosphere of the local social scene. Between exploring the historical wonders of Athens or relaxing by the blue waters of the Aegean, this role offers a truly rewarding life shift for anyone ready to embrace a new horizon.

Application Procedure

If you are prepared to advance your professional journey and secure one of the most sought-after German-speaking positions in Europe, we encourage you to submit your application now. Partner with the Mercier Consultancy Group today and begin your new chapter under the sun in Athens.