German Speaking Customer Experts for Imperial Brands

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group serves as a high-level gateway for ambitious professionals seeking to elevate their careers through international opportunities. We specialize in connecting top-tier talent with global market leaders, ensuring that our candidates land roles that offer not just employment, but a genuine platform for professional growth and global networking within the European sector.

Position Highlights

This is a unique opportunity for Poland-based German speakers to work remotely from Greece, building your skills in a fast-paced environment while accelerating your professional trajectory. We are inviting talented individuals to take on the German Speaking Customer Experts for Imperial Brands role, where technical proficiency meets high-impact communication. By joining us, you are choosing a career path defined by rapid skill acquisition and exposure to international business standards in the heart of the Mediterranean.

Your Core Responsibilities

• Act as a brand representative, maintaining the high standards associated with our innovative industry partners.
• Assist customers with complex hardware and software inquiries regarding the Imperial Brands catalog.
• Update CRM platforms with meticulous attention to detail to ensure service consistency.
• Work alongside a diverse global team to optimize customer support strategies within the electronics field.
• Offer consultative advice on products, identifying opportunities to upsell or cross-sell relevant solutions.
• Deliver professional technical assistance across various channels, including phone, live chat, and email.
• Engage in continuous training to maintain expert-level knowledge of evolving consumer technology trends.

Candidate Prerequisites

• Proficiency in English, ensuring effective collaboration within our multicultural environment.
• A genuine interest in technology and modern consumer electronics trends.
• Native or fluent German language skills (written and verbal).
• Commitment to relocating to Athens for this rewarding career opportunity in Greece.
• Strong analytical aptitude for troubleshooting and resolving customer challenges.
• Mandatory: Valid EU passport holder.

Compensation and Benefits

• Full Private Health Insurance.
• Comprehensive, paid training programs focusing on electronics and brand communication.
• Monthly performance-linked bonuses.
• A generous, fully paid relocation package, covering flights, hotels, and transfer costs to Greece.
• Career development support and ongoing professional coaching.
• Competitive monthly base salary.
• Numerous additional perks and company benefits.

Experiencing Life in Greece

Embarking on a journey to Greece offers more than just a job; it provides an immersive cultural experience. Imagine spending your downtime navigating historical landmarks, enjoying the local Mediterranean cuisine, or soaking in the sun by the sea. Greece is renowned for its welcoming atmosphere, making it an ideal destination for professionals looking to harmonize a productive work life with an adventurous personal life.

Our support team facilitates your relocation to Greece, ensuring you transition comfortably into the vibrant energy of Athens. With a favorable cost of living and a vast network of international expats, settling into your new home will be an effortless process. Seize this chance to advance your career with the German Speaking Customer Experts for Imperial Brands position and experience all the charm that Greece holds.

Applying for the Role

If you are eager to elevate your professional life and embrace a new challenge in an iconic setting, use the 'Apply Now' link to send your credentials to the Mercier Consultancy Group team. We are excited to evaluate your application and potentially bring you into our thriving team in Athens. Warm regards, the Recruitment Team at Mercier Consultancy Group.