German Speaking Customer Experts for Imperial Brands

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we pride ourselves on building meaningful connections between high-achieving individuals and industry-leading global organizations. Our team functions as a dedicated talent partner, focused on securing career-defining placements for professionals who aspire to thrive within Europe's most influential and fast-paced commercial sectors.

Position Highlights

We are delighted to extend a unique opportunity for Switzerland-based German speakers to work remotely from Greece by joining our team as German Speaking Customer Experts for Imperial Brands. This role serves as a gateway to both professional advancement and a transformative lifestyle change in the Mediterranean. If you are eager to combine your linguistic skills with a passion for high-end consumer technology, we invite you to become a key contributor to our growing international community based in Greece.

Daily Scope of Work

• Act as a vital brand representative, delivering a high-quality experience that mirrors the excellence of our partners.
• Stay current with industry trends and brand standards through continuous, structured product training.
• Resolve hardware and software inquiries for the Imperial Brands catalog, guiding users through effective troubleshooting steps.
• Maintain meticulous records within the CRM database to ensure professional standards and clear service histories.
• Offer consultative support through phone, chat, and email to provide sophisticated technical solutions.
• Engage in cross-functional collaboration with international colleagues to boost efficiency and consumer satisfaction.
• Utilize your deep understanding of the product range to make expert recommendations and identify potential upselling opportunities.

Essential Candidate Profile

• Strong command of the German language, both verbal and written.
• A genuine enthusiasm for the consumer electronics landscape and emerging digital innovations.
• A valid EU passport is a strict requirement for this role.
• Commitment to relocate to Athens to pursue this professional journey in Greece.
• Ability to communicate effectively in English, facilitating collaboration within our multicultural workspace.
• A natural aptitude for problem-solving and a dedicated approach to client service.

Benefits and Compensation

• Comprehensive private health insurance coverage.
• A fully funded relocation package including flight arrangements, hotel stay, and transfer services for your move to Greece.
• Attractive monthly salary base.
• Performance-based monthly bonuses.
• Dedicated professional coaching and ongoing pathways for career growth.
• Extensive, paid training regarding brand communication and technical systems.
• Plus many additional professional perks.

Embracing Life in Greece

Choosing to relocate to Greece is more than just a job move; it is an invitation to immerse yourself in a culture renowned for its sunny climate, historic landmarks, and inviting local charm. By choosing to build your career here, you are prioritizing a balanced lifestyle where after-work hours can be spent enjoying the Mediterranean coastline or exploring the timeless urban landscape of Athens. This is a rare chance to blend your professional aspirations with the rewarding environment that only Greece can offer.

Our all-inclusive relocation support ensures you will land on your feet, ready to dive into the vibrant local culinary scene and social atmosphere the moment you arrive. With an affordable cost of living and a well-connected expat network, starting your journey with the German Speaking Customer Experts for Imperial Brands position in Greece positions you for long-term success. Discover for yourself why so many professionals are choosing to make this beautiful country their new home.

Submission Process

If you feel prepared to launch your career in a vibrant, international setting, please use the 'Apply Now' button to send your details to the team at Mercier Consultancy Group. We are eager to review your background and look forward to the possibility of welcoming you to our Athens team soon. Sincerely, the Recruitment Team at Mercier Consultancy Group.