German Speaking Customer Care Experts

Who We Are: Mercier Consultancy Group

As a distinguished leader in European BPO solutions and talent acquisition, Mercier Consultancy Group serves as the vital link between talented professionals and major global enterprises. Our core mission is to facilitate rewarding career paths within the Customer Support Services industry, ensuring our candidates find positions that truly align with their ambitions.

The Opportunity Awaits

If you are craving a change of scenery and a life defined by endless sunshine, we have a unique opportunity for Austria-based German speakers to work remotely from Greece. Trading in the familiar for an adventurous Mediterranean lifestyle, you will step into a role that balances high-level professional development with the warmth and vibrancy of a stunning coastal destination.

Your Daily Impact

• Stay ahead of the curve by mastering product updates and evolving service trends to guarantee superior results.
• Represent the voice of our brand by providing empathetic and expert solutions to German-speaking clients.
• Ensure precise record-keeping by logging all client exchanges in our Customer Support Services software.
• Work in tandem with a global network of peers to elevate our overall service performance.
• Address complex customer issues with efficiency across multiple channels, including live chat, email, and phone.
• Champion a collaborative team culture while striving to meet and exceed individual and group KPIs.
• Deliver exceptional customer satisfaction through every interaction you manage.

Essential Qualifications

• A valid EU passport is a mandatory requirement.
• Fluency in German at a native or near-native level, both in written and verbal forms.
• Exceptional problem-solving capabilities paired with strong interpersonal skills.
• Prior background in Customer Support Services is highly regarded.
• Tech-savvy approach with the ability to manage various digital platforms with ease.
• Ready to embark on a professional journey and relocate to join our vibrant team in Greece.

The Benefits of Joining Us

• Relocation Package included: covering your flights, hotel stay, and transfer arrangements.
• Competitive base salary.
• Private health coverage.
• Ongoing performance-based monthly bonuses.
• A full-scale, paid professional training program.
• Clear pathways for career progression within the Greece-based Customer Support Services sector.
• Plus many additional incentives.

Embracing Life in Greece

Relocating to Greece opens the door to a lifestyle that is both rich in history and buzzing with contemporary energy. You will find yourself surrounded by breathtaking coastlines, legendary historic landmarks, and a sunny climate that invites you to enjoy life to the fullest. Becoming part of our expat community makes the transition to your new home a welcoming and enriching experience.

We simplify your move to Greece with a comprehensive relocation support system, allowing you to settle in quickly and focus on excelling in your role within the Customer Support Services sector. From world-class dining to endless adventure, Greece provides the ideal landscape for both personal joy and professional success. We cannot wait to welcome you to this stunning corner of the world.

Get Started

If you are eager to launch your next career chapter as a German Speaking Customer Care Experts in Greece, simply hit the 'Apply Now' button to share your details. Become part of the Mercier Consultancy Group family today and look forward to an exciting future. We are eager to receive your application!