Dutch Speaking Reservations Agent For Booking.com

About Mercier Consultancy Group

At Mercier Consultancy Group, we act as a bridge between top-tier global talent and forward-thinking enterprises across Europe. Our expertise lies in identifying and nurturing professional potential, empowering our candidates to thrive in high-stakes roles while helping our corporate partners achieve operational excellence through bespoke staffing solutions.

Job Overview

We are currently opening a unique opportunity for Germany-based Dutch speakers to relocate and work in Greece as a Reservations Agent for Booking.com. This role serves a major leader in the international transportation sector. You will be instrumental in delivering top-tier service, thriving within a dynamic atmosphere, and embracing the vibrant Mediterranean culture as part of our comprehensive relocation initiative for these positions in Greece.

Key Responsibilities

• Handle a high volume of transport-related inquiries for Booking.com partners.
• Assist customers with the adjustment of their travel plans, cancellations, and intricate routing modifications.
• Act as a reliable point of contact between passengers and transport providers to ensure high-quality service delivery.
• Communicate effectively in Dutch to resolve concerns and support travelers throughout their journey.
• Operate sophisticated booking platforms to oversee logistics and update reservation details.
• Troubleshoot any logistical or technical hurdles to maintain a frictionless user experience.
• Log all client interactions and record updates to booking data with precision.
• Consistently hit individual and team KPIs aligned with the global standards of the transport industry.

Requirements

• Fluency in both written and spoken Dutch is essential for this position.
• Possession of a valid EU passport (required for all candidates relocating to Greece for work).
• High proficiency in English for daily interaction within our international team.
• Previous background in customer-focused environments, particularly within travel or transport sectors.
• A proactive approach to problem-solving and technical agility in using reservation management software.
• A professional attitude and the desire to succeed within a diverse, collaborative, and remote-friendly work environment.

What We Offer

• Competitive base salary package.
• Annual bonus structure including 13th and 14th-month salary payments.
• Comprehensive professional training to master your role as a Reservations Agent in Greece.
• Full health insurance coverage.
• All-inclusive relocation support (covering your flight, airport pickup, and initial hotel stay).
• Monthly incentives linked to performance metrics.
• Involvement in a vibrant expat community and social networking events for those working in Greece.
• Additional employee benefits and perks.

Life in Greece

Choosing to launch your career in Greece offers more than just a job; it invites you to experience a climate known for year-round sunshine and a heritage-rich lifestyle. Greece provides a harmonious blend of energetic urban hubs and serene coastlines, ideal for those who value both career development and a high quality of life. From exploring classical historical sites to indulging in authentic Mediterranean gastronomy, your time in Greece will be a truly transformative experience.

With our full-service relocation support, your move to Greece is planned to be smooth and comfortable. Whether your new life takes you to the iconic city of Athens or across the stunning islands, living in Greece offers a unique standard of living. Apply today to secure your place in one of our premier roles and see why so many professionals choose Greece to build their future.

How to Apply

If you are eager to advance your professional path and embrace a new challenge in an inspiring destination, click the Apply Now button to share your current CV. We are excited to review your qualifications and assist you in beginning this new journey with Mercier Consultancy Group.