Dutch Speaking Reservations Agent For Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group serves as a global leader in talent acquisition, connecting top-tier candidates with prestigious organizations throughout Europe. Our mission is to facilitate meaningful career transitions by partnering with market-leading firms, ensuring our recruits receive exceptional professional support and guidance throughout their employment journey.

Job Overview

We are currently looking for a motivated individual to take on the role of Dutch Speaking Reservations Agent For Booking.com in Greece. This represents a unique opportunity for Netherlands-based Dutch speakers to transition into a global travel career while working abroad. You will join a prestigious brand within the transportation industry, gaining international experience while benefitting from a comprehensive relocation program designed for success in Greece.

Key Responsibilities

• Handle a wide variety of reservation requests for partners associated with the Booking.com network.
• Assist customers with the management of itinerary adjustments, cancellations, and booking modifications.
• Act as the primary point of contact between travelers and service providers to ensure high-quality service.
• Communicate effectively in Dutch to resolve passenger concerns and provide top-tier support.
• Utilize sophisticated internal booking systems to track and update transportation logistics in real-time.
• Flag and resolve any logistical or technical transportation issues to optimize customer satisfaction.
• Maintain precise records regarding traveler inquiries and any modifications made to bookings.
• Achieve individual and team performance benchmarks aligned with industry standards for the travel sector.

Requirements

• Full professional proficiency in both verbal and written Dutch is required.
• Possession of a valid EU passport is necessary to secure employment in Greece.
• Working knowledge of English to facilitate communication within our international office.
• Previous background in customer-focused roles, ideally within travel, tourism, or transport.
• Ability to solve complex problems and high comfort level with web-based reservation platforms.
• A professional attitude and the capacity to integrate well into a diverse, collaborative team.

What We Offer

• Attractive monthly remuneration package.
• Two additional salaries annually (13th and 14th-month payments).
• In-depth onboarding and training to ensure you are fully prepared for your role as a Dutch Speaking Reservations Agent For Booking.com in Greece.
• Comprehensive medical insurance.
• Full relocation assistance including flight costs, airport pickup, and initial housing upon arrival.
• Performance-based monthly bonuses.
• Membership in an active expat community with frequent networking events for international professionals.
• Additional employee benefits and perks.

Life in Greece

Securing one of these positions in Greece offers much more than just a job; it provides an opportunity to live in a Mediterranean paradise with a rich cultural history. You will enjoy a perfect blend of professional growth and an enviable lifestyle characterized by sunshine, excellent food, and a warm local community. It is a fantastic destination for those who want to balance a productive work week with the beauty of the Greek coast.

Our dedicated team manages every step of your move to Greece, ensuring that your transition is effortless. Whether you find yourself enjoying the energy of a major city or the peace of the seaside, you will quickly discover that Greece offers a high quality of life. Begin your career adventure today and join our international team to see why relocating to Greece is a life-changing decision for so many.

How to Apply

If you are eager to elevate your career and embrace life in a new country, please select the Apply Now button to share your current CV. Our recruiters at Mercier Consultancy Group are excited to review your profile and help you embark on this rewarding professional chapter.