Dutch Speaking Video Streaming Customer Experts

About Mercier Consultancy Group

At Mercier Consultancy Group, we function as a globally recognized recruitment and BPO partner. We specialize in matching exceptional talent with industry-leading corporations across the European market. Our commitment lies in crafting personalized career paths that allow ambitious individuals to thrive, while simultaneously assisting our business partners in reaching new heights of operational success.

Job Overview

We are currently recruiting for the Dutch Speaking Video Streaming Customer Experts position in Greece, representing a fantastic chance for Poland-based professionals to relocate and build a career within the fast-evolving FinTech space. This role is a perfect match for those eager to merge their native linguistic abilities with financial technology insights, supporting users of premium streaming services in one of Europe’s most vibrant destinations.

Key Responsibilities

• Deliver expert-level assistance to subscribers of an industry-leading video platform powered by secure FinTech payment architectures.
• Address and resolve diverse user inquiries regarding billing cycles, digital wallet setups, and transactional verification.
• Ensure all interactions comply with rigorous FinTech regulatory frameworks to maintain a safe environment for all customers.
• Serve as the primary liaison for Dutch-speaking clientele, ensuring that all communications reflect our standard of excellence.
• Partner with technical support departments to rectify connectivity problems linked to payment validation systems.
• Document all client interactions within the CRM with precision, strictly adhering to data privacy and protection guidelines.
• Analyze recurring feedback from users to suggest enhancements for our service delivery protocols.

Requirements

• Proficiency in Dutch (native or near-native level) is an essential requirement.
• Candidate must hold a valid EU passport or possess a legal work permit for Greece.
• Prior background in a support or customer-facing role, particularly within media streaming or financial tech sectors.
• Strong aptitude for digital tools and the versatility to handle multiple tasks in a hybrid or remote-supported structure.
• Sharp critical thinking abilities with a focus on resolving technical or financial challenges efficiently.
• A strong drive for career advancement and a desire to secure one of the most sought-after Dutch-speaking roles available in Greece.

What We Offer

• Attractive monthly salary structure featuring 13th and 14th-month bonus payments.
• Performance-based monthly incentive schemes tied to your KPIs.
• Full relocation assistance, including your flight, airport meet-and-greet, and temporary hotel stay.
• In-depth professional training focusing on contemporary FinTech streaming technologies.
• Comprehensive healthcare coverage alongside various corporate perks.
• A position within a global, inclusive workforce in a rapidly scaling industry.
• And much more!

Life in Greece

Choosing a career in Greece offers a lifestyle that is hard to match, blending ancient Mediterranean heritage with a modern, cosmopolitan atmosphere. By relocating to Greece, you will benefit from endless sunny days, breathtaking historical sites, and the warm hospitality that this region is celebrated for globally.

Beyond the professional benefits, the move to Greece promises an enhanced quality of life, featuring exceptional culinary experiences and a refreshing work-life balance. Our comprehensive relocation support ensures your transition to Greece is stress-free, allowing you to settle in and thrive as you embark on this Dutch Speaking Video Streaming Customer Experts role in Greece.

How to Apply

Are you ready to accelerate your career and take on one of the most exciting Dutch-speaking opportunities in the Mediterranean? Simply select 'Apply Now' to provide your details and launch your new professional chapter with Mercier Consultancy Group. We are eager to assess your profile and support you as you relocate to the beautiful landscape of Greece!