Dutch Speaking Netflix Customer Experts

About Mercier Consultancy Group

At Mercier Consultancy Group, we act as a premier global talent partner, connecting high-caliber professionals with industry-leading corporations. Our expertise lies in managing smooth international career transitions, ensuring that every candidate finds their ideal professional trajectory within the most innovative and fast-moving sectors across the European continent.

Job Overview

We are delighted to present a unique opportunity for Spain-based Dutch speakers to launch a career in Greece as a Dutch Speaking Netflix Customer Expert. This position is situated within the heart of the digital entertainment and social media sector. It represents a fantastic chance for driven individuals to leverage their linguistic abilities while enjoying a world-class career experience in one of Europe’s premier hubs for Dutch-speaking talent.

Key Responsibilities

• Deliver top-tier assistance to subscribers through a diverse range of digital platforms and social media channels.
• Resolve technical concerns regarding streaming performance, billing queries, and account management.
• Guarantee a superior user experience, upholding the rigorous quality benchmarks of a premier global streaming brand.
• Actively engage with the user community to build brand loyalty and ensure high satisfaction levels.
• Work alongside internal departments to provide rapid and accurate solutions to complex service tickets.
• Keep up-to-date with emerging platform features and industry developments to offer users precise, real-time insights.
• Maintain impeccable and professional Dutch language standards to protect the company's premium reputation.

Requirements

• Native or near-native proficiency in Dutch is an absolute requirement.
• Possession of a valid EU passport is mandatory to finalize your relocation to Athens.
• Strong command of English to communicate effectively within our international office in Greece.
• A proven background or a genuine enthusiasm for digital entertainment and social media technology.
• Analytical problem-solving capabilities and a commitment to providing high-end customer care.
• The ability to flourish and perform within the fast-paced, international atmosphere of Athens.

What We Offer

• Attractive, competitive monthly remuneration.
• Regular monthly performance bonuses as a reward for your hard work and commitment.
• Comprehensive, fully funded relocation assistance, including flights, airport transfers, and hotel accommodation.
• Extensive, fully paid onboarding and training to ensure you are fully prepared for your new role.
• Full-spectrum health insurance coverage.
• Additional perks and benefits.

Life in Greece

Choosing to move to Greece is not just about professional development; it is about immersing yourself in a culture rich in history, bathed in Mediterranean sunlight, and celebrated for its warm hospitality. You will find an exceptional work-life balance here, set against a backdrop of breathtaking landscapes and iconic historical sites.

As you relocate to Greece for this Dutch Speaking Netflix Customer Expert role, you will discover a vibrant nightlife and a culinary culture recognized globally. We simplify your move by providing extensive support, ensuring your transition to life in Greece is seamless so you can immediately begin enjoying the Mediterranean lifestyle and unique charm of your new home.

How to Apply

Are you prepared to advance your career and join a dynamic, international team? Take the next step toward your future in Greece by selecting the "Apply Now" button below. We are excited to review your application here at Mercier Consultancy Group.