Dutch Speaking Financial Customer Experts

About Mercier Consultancy Group

As a top-tier global recruitment agency, Mercier Consultancy Group excels at connecting elite professionals with industry-leading organizations. We are dedicated to providing personalized career advancement opportunities, helping ambitious individuals land prestigious Dutch-speaking roles within prominent companies across Europe.

Job Overview

We are currently recruiting for the Dutch Speaking Financial Customer Experts role based in Greece, supporting the fast-paced aviation industry. This is a unique opportunity for Germany-based German speakers to relocate to Greece and advance their professional journey while experiencing the exceptional Mediterranean lifestyle in an iconic historic capital.

Key Responsibilities

• Oversee financial queries and payment procedures for global airline travelers.
• Provide specialized assistance regarding flight booking regulations, reimbursement requests, and fare variations.
• Offer premium-tier service to passengers, ensuring a seamless and positive interaction throughout their booking experience.
• Partner with internal financial and operational departments to resolve ticketing discrepancies and billing issues.
• Maintain precise documentation of all financial activities using specialized airline software.
• Handle customer inquiries with empathy and efficiency, upholding the highest standards of the airline industry.
• Analyze billing patterns to help improve the overall passenger experience and operational efficiency.

Requirements

• Native or near-native proficiency in Dutch (both verbal and written).
• Possession of a valid EU passport is a strict requirement.
• Fluent English skills to facilitate collaboration with international teams.
• Strong numeracy and critical thinking skills, essential for financial support functions.
• Prior background in aviation, travel, or finance is highly valued.
• An enthusiastic commitment to providing superior service within the Dutch-speaking job sector.

What We Offer

• Attractive monthly salary package.
• Full, paid training from day one.
• Comprehensive medical insurance.
• Full relocation support, including flight arrangements, transit, and initial hotel accommodation.
• Monthly performance incentives based on meeting aviation service benchmarks.
• Long-term career development prospects in one of the most desirable roles in Greece.
• Plus many more additional benefits.

Life in Greece

Securing a position as one of our Dutch Speaking Financial Customer Experts in Greece means committing to a lifestyle defined by quality and balance. Greece offers a harmonious blend of rich heritage, eternal sunshine, and an active social environment that makes it a top choice for international professionals. Your time outside of work can be spent enjoying authentic Mediterranean cuisine or exploring the beautiful coastal landscapes.

We provide a complete relocation assistance program to ensure your move to Greece is entirely stress-free. From touring historic monuments to relaxing by the seaside, you will discover that Greece is an exceptionally welcoming place for expats. Join our network of successful professionals who have built impressive careers by relocating to Greece with our support.

How to Apply

If you are ready to pivot your career toward a global aviation leader, please click Apply Now. The team here at Mercier Consultancy Group is looking forward to reviewing your application and assisting you every step of the way as you relocate for this rewarding opportunity.