Dutch Speaking Financial Customer Experts

About Mercier Consultancy Group

At Mercier Consultancy Group, we act as a vital link between top-tier global organizations and exceptional talent. We specialize in facilitating professional growth by matching candidates with high-impact roles, ensuring that those looking to advance their careers—particularly in Dutch-language environments—find the perfect international fit.

Job Overview

We are currently recruiting for the position of Dutch Speaking Financial Customer Experts to be based in Greece. This role represents a unique opportunity for Hungary-based professionals to pivot into the fast-paced airline sector, offering a blend of career progression and a Mediterranean lifestyle in a thriving, historic European capital.

Key Responsibilities

• Handle passenger financial queries and process payments for global flight bookings.
• Provide authoritative guidance on refund protocols, fare rules, and ticketing adjustments.
• Ensure an exceptional standard of customer care to enhance the overall airline travel experience.
• Collaborate with internal financial departments to rectify billing errors and resolve ticketing disputes.
• Document all financial interactions meticulously within the aviation enterprise management systems.
• Manage passenger concerns with a professional, empathetic approach consistent with airline quality benchmarks.
• Identify recurring patterns in billing inquiries to suggest improvements in the passenger service model.

Requirements

• Native or near-native proficiency in both written and spoken Dutch.
• Must hold a valid EU passport for employment eligibility.
• Working proficiency in English to engage effectively with international teams.
• Demonstrable numerical aptitude and analytical capability for financial customer service tasks.
• Prior background in aviation, travel, or the finance sector will be viewed as a major asset.
• A genuine commitment to providing high-quality service in the Dutch-speaking job market.

What We Offer

• An attractive monthly remuneration package.
• Guaranteed 13th and 14th salaries annually.
• Comprehensive, fully funded training provided upon arrival.
• Full health insurance coverage.
• Complete relocation support (covering flights, airport transfers, and hotel accommodation).
• Performance-based monthly bonuses tied to service efficiency in the airline sector.
• Expansive career development pathways within a leading firm in Greece.
• And Much More...

Life in Greece

Accepting one of these Dutch Speaking Financial Customer Experts roles in Greece is about more than just a job; it is a lifestyle transformation. With its rich cultural heritage, sunny climate, and energetic social landscape, Greece serves as an ideal backdrop for your next professional chapter. You will have ample opportunity to enjoy the Mediterranean diet and the breathtaking seaside views during your downtime.

Our dedicated relocation assistance ensures your move to Greece is effortless and well-supported. Whether your interests lie in exploring historical sites or enjoying the coastal beauty of the Aegean, Greece offers a hospitable environment for expatriates. Join a community of international professionals who have successfully advanced their careers through our opportunities in Greece.

How to Apply

If you are prepared to advance your professional journey within the international aviation sector, we invite you to submit your application today. The recruitment team at Mercier Consultancy Group is ready to review your profile and assist you through the transition to this exciting role in Greece.